BMW of Sherman Oaks

Great car buying experience Anita was very helpful throughout the entire sale process and very accomodating to my needs. At the end, they delivered the car to my office given my Anita was very helpful throughout the entire sale process and very accomodating to my needs. At the end, they delivered the car to my office given my tight schedule. Thank you. More

Classic I made my first call that was answered by an friendly operator, who then transfered me to Oxana and from there I felt connected, she guided me well th I made my first call that was answered by an friendly operator, who then transfered me to Oxana and from there I felt connected, she guided me well through the whole process. More

Great Experience Anita was very helpful and dedicated durinng the entire process. I was a pleasure and I would recommend her anytime if you are looking for a car. Anita was very helpful and dedicated durinng the entire process. I was a pleasure and I would recommend her anytime if you are looking for a car. More

Very Good!!! I had a fantastic experience working with Anita Lee. She was very understanding and helpful. Made my car buying process very pleasant. Overall, I was I had a fantastic experience working with Anita Lee. She was very understanding and helpful. Made my car buying process very pleasant. Overall, I was very satisfied. More

Excellent after-sales We needed some (previous car) lease return documents from Anita Lee after we purchased our new car from her and she delivered again. Thanks again for We needed some (previous car) lease return documents from Anita Lee after we purchased our new car from her and she delivered again. Thanks again for your services More

The worst dealership ever in LA!!!!!!!!!!!!!!!!! Shahe Tavoukjian is the worst customer service representative at Center BMW dealership. He doesn't help customers, yell at them and send them away say Shahe Tavoukjian is the worst customer service representative at Center BMW dealership. He doesn't help customers, yell at them and send them away saying nothing wrong with their BMW vehicles. He doesn't care about his job and BMW customers. I've never seen this kind of terrible customer service at any dealership. Even cheaper car brand dealers do welcome their customers and care about them, and don't want to lose them than this Center BMW dealer. Never get any service at this dealership. Rather go to the further location than wasting your time and being stressed out with these careless Center BMW service. I'd give not even 1 Star! More

Great!!! I love dealing with Carmela because she cares and listens. I have been dealing with the Dealership for many years and I haven't had a bad experience. I love dealing with Carmela because she cares and listens. I have been dealing with the Dealership for many years and I haven't had a bad experience. More

10 Yrs. of Excellent Service with Carmela and Sean! Have you ever looked forward to going to a dealership? I have, because when I visit Carmela and Sean at Center BMW, I am in good hands. They go above Have you ever looked forward to going to a dealership? I have, because when I visit Carmela and Sean at Center BMW, I am in good hands. They go above and beyond to ensure that my car is in great shape and repaired at a great price. I am always greeted with a smile, and I leave with a perfectly fixed and spotlessly cleaned car. If alternative transportation is necessary during repairs, it is easily and graciously provided. I would never trust my car with anyone else. More

Found me the imposible I have been looking for a 6-Speed Manual Transmission car for a while. After driving all over LA and getting nowhere with dealers who claimed they had I have been looking for a 6-Speed Manual Transmission car for a while. After driving all over LA and getting nowhere with dealers who claimed they had a Manual Car in the inventory, but didn't. i finally called Center and talked Oxana. She gave me the final pricing on my 340I with M Package and 528I fully optioned. She got the 528I transferred in in no time and we got both cars. I was so pleased by her that, i took my friends back with in a day or 2 to get a car from her. More

Plug In X5 - Great SUV I had some issues getting in touch with the dealership, but Oxana took control of the situation and personally helped solve the problem. She ordere I had some issues getting in touch with the dealership, but Oxana took control of the situation and personally helped solve the problem. She ordered the car i wanted at a great price and delivered it 1 week ahead of schedule. More