Sands Chevrolet - Surprise

Great customer service, no wait I called to get an oil change and tire rotation. And I had the opertunity to speak with Justin, he was kind and courteous to my needs and very polite. I called to get an oil change and tire rotation. And I had the opertunity to speak with Justin, he was kind and courteous to my needs and very polite. I will definitely be coming here for all my car needs. More

Service Thanks for the help I appreciate it and the support was good jean was very helpful and I'll be back again when I need service Thanks for the help I appreciate it and the support was good jean was very helpful and I'll be back again when I need service More

Excellent service! Very fast and curteous! Jean was great! She greeted me promptly and scheduled me for the next morning. She called to confirm appt. And also called throughout the service giv Jean was great! She greeted me promptly and scheduled me for the next morning. She called to confirm appt. And also called throughout the service giving me updates. Great experience! More

Oil change in a problem with my stereo Very nice and very knowledgeable people always very nice I do wish that you had free snacks so that would besides the coffee and donuts the vending ma Very nice and very knowledgeable people always very nice I do wish that you had free snacks so that would besides the coffee and donuts the vending machines are a little expensive More

AC Problem The AC on this new truck does not perform like I think it Should. After it was checked out, all tests performed appeared to show it was ok. (Well not The AC on this new truck does not perform like I think it Should. After it was checked out, all tests performed appeared to show it was ok. (Well not so) When outside temp is above 105 or so, cool air is practically nonexistent in this truck. I will be back to see service center real soon to address this issue. More

Vehicle serviced Ken my service advisor has done a great job in helping me with my two vehicles in keeping me advised in what services are needed.Thank You. Ken my service advisor has done a great job in helping me with my two vehicles in keeping me advised in what services are needed.Thank You. More

Service As usual, my service needs were handled well and in a timely manner. Robert Wolf has always done a good job of taking care of my service needs. As usual, my service needs were handled well and in a timely manner. Robert Wolf has always done a good job of taking care of my service needs. More

Detail So I came in for a free detail and the appointment was with Jake ( who is awesome btw) however upon arrival was told he was in a meeting. Didn't think So I came in for a free detail and the appointment was with Jake ( who is awesome btw) however upon arrival was told he was in a meeting. Didn't think anything of it. The guy who took my keys and info seemed rushed. Told me it be about 4 hours which I was fine with. This was at 10:00. Come 5pm and nothing. I decided to call. Someone in service picked up and asked if my truck was ready. Guy cake back on the phone and said it's been ready. Ok that pissed me off. Two minutes later someone calls and says oh btw your truck is ready. 20 minutes later I'm there and no jake. Told he left early for the day. Jake has always called me personally and gives me updates if needed. I'm sure he was never there. So for the detail. Horrible. Tires weren't even fully covered in armor all/shine. Back window had water spots and so did all the windows. Like they rolled them down and put them back up after the wash. If this is what I'd get for actually paying for their detail. I'd have better luck at the corner having a bunch of teenage girls wash it for ten bucks and for their fundraiser. More

Service Great service, thanks for getting my truck in and finished so fast....I had not been to sands in a very long time because of past service problems...T Great service, thanks for getting my truck in and finished so fast....I had not been to sands in a very long time because of past service problems...Taking to long so this was great. More

Best dealership service in Phoenix metro! Jean Jajou has been our trusted service agent for over 10 years on our GM vehicles. She assisted my husband and I at Sands Chevrolet with after marke Jean Jajou has been our trusted service agent for over 10 years on our GM vehicles. She assisted my husband and I at Sands Chevrolet with after market add on for our truck and helped me with a great extended warranty on my vehicle. She explains all service items clearly and helps her customers get the best service possible. More