Kerry of Florence

Santa Fe Sport Have bought multiple vehicles from Kerry Hyundai of Florence and always satisfied. Would buy another Hyundai from them if and when the time arises to Have bought multiple vehicles from Kerry Hyundai of Florence and always satisfied. Would buy another Hyundai from them if and when the time arises to do so. More

Veloster Love this car. I was also looking at a Honda Civic hatchback....I was able to text message our salesman with all questions and this helped make the pr Love this car. I was also looking at a Honda Civic hatchback....I was able to text message our salesman with all questions and this helped make the process so easy! More

Review I would recommend this dealership to my friends and family. Everyone was friendly and easy to work with. I had a couple of light scratches and they I would recommend this dealership to my friends and family. Everyone was friendly and easy to work with. I had a couple of light scratches and they were removed. I was given a loaner car to drive and I appreciate that. More

Can't even do a simple oil change My wife brought our 2011 Nissan Armada Platinum in on 7/31 for a routine oil change to prepare for a trip we were taking to Baltimore (9 hours away). My wife brought our 2011 Nissan Armada Platinum in on 7/31 for a routine oil change to prepare for a trip we were taking to Baltimore (9 hours away). Following the oil change, when she started the car, she noticed it sounded abnormally loud and it was extremely loud when accelerating. She called and told me about it immediately and when I drove the car myself that night, I agreed that the car did not sound normal and did not sound that way prior to the oil change. My wife brought the car back to Nissan first thing the next morning. The oil change guys made her wait 2 hours so the engine could “cool down” before they looked at it. After looking at the car, they quickly concluded that there was nothing they did wrong during the oil change the day before. The service receptionist was rude to my wife and told her “cars get old and part need to be replaced” and we should rent a car for our trip to Baltimore. Finally, a service manager rode in the car with my wife. He acknowledged that the car was loud and did not sound right. He said it might be the catalytic converter, offered no help or suggestions, and said it should be OK for the drive to Baltimore even though it sounded terrible. Once we returned from our trip, I took the car to a local mechanic. Three different mechanics looked at the car and all agreed that it was abnormally loud and didn’t sound right. Finally, they found that the heat shield that covers the oil pan (which is removed while changing the oil) was put back on backwards. The local mechanic installed the shield the correct way which fixed the issue—however they also said the shield was now warped (concave) and damaged from being installed improperly by Kerry. Kerry Nissan showed complete incompetence to complete a simple oil change on a Nissan vehicle that they should be very familiar with. They failed to check something so simple when my wife brought the car back and they were rude and disrespectful to her. The Service Manager and receptionist showed no interest in helping us. You would think Kerry would want to provide good service to customers that are dumb enough to buy one of their $56K cars. Like—maybe if we were treated in an even minimally decent way—maybe we would be dumb enough to buy another one someday? Terrible service! Terrible treatment! Pretty much what I have found at every Kerry dealership I have ever dealt with. More

Good Experience They had to work hard to find the exact model and options we wanted. This is my first Hundai purchase so I hope the after sales service and attention They had to work hard to find the exact model and options we wanted. This is my first Hundai purchase so I hope the after sales service and attention to detail is as good a the purchase experience. More

2 Thumbs Up! My husband and I were very pleased with the service we received from Kerry Hyundai in Florence. I began dealing with Andrew Meredith via the phone abo My husband and I were very pleased with the service we received from Kerry Hyundai in Florence. I began dealing with Andrew Meredith via the phone about online pricing then when I came into the dealer I was turned over to Kevin that gave us excellent laid-back service. At no point did I feel pressured. We told them what we needed for our trade and told them where our payment needed to be and they delivered. I would refer anyone looking for a car to this dealership. Dave, Nick, Kevin, and Andrew are wonderful. You guys are lucky to have them. :) More

Number one car Equus Equus and Sonata what a great idea. I have own Ford, Chevy, and Oldsmobile they cannot equal Hyundai. Keep up the good work and good service Equus and Sonata what a great idea. I have own Ford, Chevy, and Oldsmobile they cannot equal Hyundai. Keep up the good work and good service More

They don't do what they say they will do... Always check on what they say they have done. It's very aggravating when you go to your car and it's not done and they act like your wrong for complai Always check on what they say they have done. It's very aggravating when you go to your car and it's not done and they act like your wrong for complaining about it More

Sales great!!! Finance no so !!!! The sales dept was extremely helpful and worked and communicated with me to get exactly what we were looking for. The Finance dept is (Bill) specifica The sales dept was extremely helpful and worked and communicated with me to get exactly what we were looking for. The Finance dept is (Bill) specifically is inconsiderate, shady and does not keep their word. They gave no regard what's best for the consumer their only concern is selling the car with no regard to you More

hyundai Tucson I was very happy with the way I was treated at Kerry Hundai.I felt the price was fair. Feel this section is redundant as I have already answered all t I was very happy with the way I was treated at Kerry Hundai.I felt the price was fair. Feel this section is redundant as I have already answered all the questions & ratings More