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sales Dept.
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The service department of this dealership is ALWAYS outstanding and professional. The challenge with this dealership is calling the main number. No one ever actually answers the phone and you’re sent to voicemail, even during normal business hours.
The process of buying a car was smooth, and I would consider purchasing a car from winrock automotive in the future.
They are the BEST! Randy, Jamie and Damon always take great care of me and my car!!! 🌟🌟🌟🌟🌟
I recently purchased an SUV from Mercedes-Benz of Little Rock, and the experience was outstanding from start to finish. The entire team was professional, knowledgeable, and easy to work with. A special shoutout to Jamie—she is absolutely top tier. She made the process smooth, answered all of my questions, and went above and beyond to make sure I found the right vehicle. Her customer service, attention to detail, and professionalism truly stood out. If you’re looking for a new vehicle and want a stress-free buying experience, I highly recommend Mercedes-Benz of Little Rock. Be sure to ask for Jamie—you’ll be in great hands!
From our first call Rosalyn was a pleasure to deal with. She represented our interests through each step of the buying experience and we ended with what we considered a fair deal. Because of our distance from Little Rock, we bought the car based on a video call. When it was delivered a couple days later the car was perfect in every detail - just as Rosalyn described. 5 Stars!
They are always very professional. And it is nice to have video and text updates. I wish they offered pick up service and drop off like Lexus. But the staff is amazing and do a great job.
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