I am writing this review to warn others about our experience with Ramsey Chrysler Jeep Dodge Ram in Ramsey, NJ. In May 2025, after surviving a horrific accident that totaled our previous Jeep purchased from this dealership, we returned to Ramsey Jeep because we trusted them. We even worked with the same salesperson, Dani Lynn Kriscunas. Unfortunately, that trust was completely misplaced. We purchased a certified Pre-owned 2021 Jeep Wrangler Willys that was presented to us as having a “clean” history. The sales process moved so quickly that we were never offered a test drive and were not provided a Carfax report at signing. Because we trusted the dealership, we did not question it - something we now deeply regret. Within THREE DAYS of purchase, the check engine light came on along with multiple electrical and transmission-related codes. Since then, this vehicle has been in and out of service for nearly 9 months with repeated failed repair attempts for the SAME issues. Repairs have included:     •    faulty wiring harness replacement     •    BCM replacement     •    transmission valve body replacement     •    ongoing electrical communication failures involving the BCM and TCM during rain/wet conditions This year alone, the Jeep returned to Ramsey THREE separate times for the same issue. During the last two visits, the vehicle sat on their lot for over 20 days each time while we were repeatedly told “no problem found.” On the final visit, the car sat there for 28 days without a proper diagnosis. After months of unsuccessful repairs, we completely lost confidence in Ramsey Jeep and moved the vehicle to another dealership for further diagnosis. We have spent thousands of dollars out of pocket on repairs and rental vehicles while still not having a reliable car. The most disappointing part has been the lack of accountability and meaningful support after the sale was completed. We repeatedly communicated our concerns to service advisor Khary Ogunniyi and service manager Ron Federico. While they appeared to listen, we often felt the urgency and attention necessary to properly resolve the issue simply was not there. We also currently have an open case with Stellantis corporate, but unfortunately have received little meaningful assistance there as well. This is no longer a minor inconvenience, this is a repeated unresolved defect involving multiple failed repair attempts, financial hardship, and serious safety concerns. Please think carefully before purchasing a vehicle from Ramsey Jeep.

By far, the absolute best truck buying experience ever. I have purchased 15 vehicles in my lifetime to this point and this is easily the best. From sales to sales manager to truck overview, all involved were down right terrific people - which are hard to find. Henry began by asking financing questions and providing numbers no other dealership in 3 states did Why? Because they wanted to sell a truck by doing it the right way. I actually uber'd 2.5 hours from Pennsylvania to get this truck from Ramsey. Would do it all over again. They saved me close to 2k on the deal. Even if it had been dead even on price, there is a glaring difference between Ramsey and the amateurs I went to first.

Recently, I returned a lease I didn’t purchase from them. They treated me as if I were a family member. Not only did I return a leased vehicle, but I released a new 2026 Ram 1500 and everyone in this dealership made the process easy and simple. Henry and Danny VD were awesome and both went above and beyond. I loved the honesty and transparency they provided. Dealerships and car salesmen usually get a bad rap. I promise you these guys will change that way of thinking. If you want a smooth purchase and an honest transaction, you want to come here.

I give this dealership a high rating because Anthony and Ryan made it very simple to purchase a car. I am out of state and didn’t realize how easy was going to be . Anthony was very informative and so was Ryan .

The worse service department at any dealership.. Advisors are rude and Technicians are horrible. Stay Awa

That salesman who helped me with everything for the paperwork he gave me the best deal. Very professional excellent communication. He helped me very well all the way to the end. Was very pleased to work with Antony. And the team that also helped me as well. Thank you.