80857 N, US-395
Hermiston, OR 97838
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I was very impressed by the customer service I recienved by City Auto. They were very friendly and helpful. Osvald was very knowledgeable about all the vehicles I tried. My wife is handicapped and Osvald and Mercedes came to our home to process the paperwork. I would recommend City Auto to anyone looking for a vehicle with a fair price.
This by far was the finest car buying experience of my life. My salesman Osvaldo and the finance manager Marco went above and beyond the call of duty to get me the car of my dreams. They helped me with every question I had, followed up promptly to every phone call and together gave me the best deal I could find after more than 2 months of searching for a car and trying to find a reputable dealer. I found one here at City Auto Sales. I live in California but this is where I decided to purchase my vehicle.
Megan is the most awesome Sales Associate at Hermiston City Auto! She made the entire experience pain free-and-easy. She also offered fairness, trust, respectfulness, honesty, and integrity. That is difficult to find when it comes to dealerships. Thank you for the AAA+ experience Megan!
Hands down the best experience we've had buying a car! And we have bought cars all over the country, East coast, West coast, Midwest, new, used, and online. We were treated well. Negotiated a fair price over the phone and drove 2.5 hours to pick it up. Jocelyne had the paperwork ready to go when we arrived. Abraham walked us through the signing process and didn't try to upsell us on anything. We paid cash but if we had needed financing, I'm sure he'd have worked a good deal for us. Sales office was clean and they had cold drinks for the hot day. Let me say it was not without issues, but they solved them quickly. The front brake line had a leak and they called their mechanic in to fix it on his day off. I didnt catch his name, but a big thanks!!! Replaced it quickly with a new line. It's a 12 year old used car and that's the only thing we found of any issue after driving for 2 weeks. We have another kid learning to drive and we are definitely looking for a good car here first.
Jordon did a great job. He was up front about a part not working on car we wanted and that it would be fixed. He also retrieved car for my elderly mother so she didn’t have to walk across the lot. Thanks Jordon.
Very satisfied. They worked hard to help us get the best price and rate. Very friendly and not pushy!
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