Windward Hyundai

46-201 Kahuhipa St

Kaneohe, HI 96744

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

Very pleasant - hassle free purchase experience of a 2025 Hyundai Ionic 5 with my sales person Dylan Goodness, HOWEVER the integrity of the dealership manager (AJ Britton) is at question. At the completion of my transaction, AJ Britton personally made a promise to reimburse a a post delivery expense that I incurred, that promise has still not been honored after more than two months. The promise has continued to string along - with "the checks in the mail" type of excuse - and has still yet to be resolved.

Don't buy here! They will give you the run around after purchase on completing you trade in and registering your vehicle. Even let your tags expire with no communication after multiple attempts to get the registration after buying the vehicle.

From making my appointment, to coming in to receive the service- Everyone, everyone is kind

DO NOT BUY A CAR HERE!!! If I could give them a ZERO, I would. They make your buying experience very pleasant. However, when you need service, they are overbooked, understaffed, and will not communicate with the customer. I had an appointment last week that was scheduled for 6 weeks. It was supposed to take 3 days. When I got there, no one knew why I was there. I had to speak to 3 different people and wait almost an hour to speak with an advisor. Then they said the rental car that was arranged 5 weeks ago would be ready in 4 HOURS! The dealership shuttled me to the airport in a customer's jeep that was heading for the body shop. It has been 8 business days and I still don't have my car. I have called over 16 times. They have answered 3 times. I've left messages and no one called back. If you need to keep my vehicle, give me a call. Don't tell me you'll call me when it's done. You said 3 days. Either call or meet the time-line. This has been going on for 19 months.

My wife and I came in with just Hope's and you have been able to answer dreams. Mahalo eric you have helped us tremendously fitting us in our dodge journey

This dealership is awesome.! Efficient and prompt service all the time! Got free safety check! I always get a reminder for the service, that makes a big help so I won’t never forget the maintenance service! Very happy and satisfied all the time!