Tell us about your experience with Koons Volvo Cars White Marsh.
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service Dept.
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Quality services and the location is easy for me to get to and the waiting area is excellent.
Volvo White Marsh made the entire experience easy with flexible appointment scheduling, excellent communication, and outstanding customer service. Most importantly, they followed through on every commitment made during the sales process.
Always a positive experience with Larry! He's great at keeping his customers up to date on the status of your vehicle and the noted repairs were fixed same day!
Service went well with repair. I know its a busy place so I know they did the best they could. They also have to deal with Maxcare which isn't the simplest. the only downside is, i can't pick up my vehicle until payment is resolved with warranty place, which I understand.
First checkup for my XC40, everything went smoothly, no surprises. Pleasant waiting area, good communication.
In for our regular checkup and our XC90 was thoroughly inspected and multiple issues found. Being an older car it was to be expected. Larry worked thru the list with us to make sure we got the critical work done but delayed things that can be done later. Always kept informed and essentially turned the vehicle around in under 48 hours.
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