"Great customer service"
Cochran GMC of Robinson always makes routine maintenance and other service needs a pleasant experience,. Great service writers like Don Seaton always try to get my vehicle in when I need it and have never had to keep my GMC 2500HD longer than promised!
"second rate customer"
- Kenn Branan
horrible customer service no integrity I am a second rate customer. told first come first serve but not for you. I had appointment going to buy it and then told nope we have to wait and see if someone from out off state wants it. My appointment was made first. I was getting there first I had a check ready to buy. Basically told by manager I am a second rate customer. oh yeah here is the good part TWICE it has happened to me same place same car. Our #1 goal is to make sure that your experience is stellar from start to finish. this statement is a lie you wait dealership stinks.
"Awful Awful Service Dept"
Service rep was rude, work not done that was suppose to be. Was told to call me when my car was done never did. I called and svc rep said yep it's done and hung up on me. Will never go there again. I would rather drive farther and pay more then deal with these awful people. Wish I could give 5 NEGATIVE stars.