A Crivelli Chevrolet Inc

Reason for Visit: Sales

I recommend this dealer: No

My Review of A Crivelli Chevrolet Inc:
We bought a Chevy trailblazer ext. 2004 with 35,000 miles on it. It previously had one owner before us. Within a couple weeks started hearing sounds coming from the suv.
We took it back to the dealership 60 days later at 41,000 miles. They kept our truck for over 3 weeks to fix everything that was wrong with it. The service department never called to explain anything and Tim Hall was too afraid to go in front of the owner to explain the situation. The things that were wrong with the vehicle were outrageous and I can not believe they sold us a vehicle with so many problems. While it was there I told them to go ahead and inspect the truck because it was due and we were told we needed new back tires for it to pass, and we had to pay for them. After picking up truck found out there is a warranty on the old tires still- needless to say I am furious. Then after all of this, the noise I heard in the beginning in the front of the truck, I now hear it in the back of the truck!
In the glove department of the truck there is a checklist they go over before they put the vehicle on the lot and this list was all checked off but no signature from the service dept manager.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of A Crivelli Chevrolet Inc:
The A. Crivelli Subaru Chevrolet dealership held our vehicle and license plate hostage for five days. Intending to trade our vehicle on a used car, we realized we were being lied to about the car&#8217;s features. The salesman, Jack Nageotte, apologized and profusely offered to &#8220;cancel the order&#8221;. When we wanted to do so, two managers- Steve Vidovich and Tim Hall, began screaming, threatening, and disrespecting us. We had looked at a car on another lot, which they then acquired and informed us we would have to buy from them, but we were &#8220;leaving with one of them&#8221;, and demanded we sign loan papers with them. We walked out, leaving our trade vehicle there as they had illegally taken our license plate. Justified after having the paperwork reviewed by our attorney and two independent GM&#8217;s of dealerships, we again insisted to have our vehicle and license plate returned. Tim Hall refused and told us to leave their property or he would call the police. We called the police. When an officer arrived, Mr. Hall lied to him, claiming we had a binding contract, and then left the lot. We had put no money down, nor signed over any title, and the paperwork stated in bold letters, &#8220;THIS ORDER IS NOT A BINDING CONTRACT&#8221; directly before my husband&#8217;s signature. When confronted by the police, the managers again lied then threatened to have the vehicle, they claimed we owned, towed and stored at our expense. When asked to show in writing where we had a binding contract, Mr. Vidovich bellowed, &#8220;BRING ME THE MONEY!&#8221; When served in writing that we were not buying the vehicle, Mr. Vidovich crumpled it and yelled, &#8220;I didn&#8217;t read it!&#8221; in front of an officer. When we faxed it they threatened harassment. When a notarized letter was faxed the next day, Steve Vidovich called the notary, screaming and threatening her with harassment charges. <br> This bizarre nightmare finally ended when we said the words, &#8220;Attorney General, Consumer Protection, DMV, and Vehicle Fraud Unit.&#8221; Suddenly, our trade belonged to us after all. <br>

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of A Crivelli Chevrolet Inc:
It is the second car bought from this dealership and the quality and the professionalism of the sales persons remained one of the best. Personally I live 40 miles away from this dealership and I came back after 4 years to buy another car from this top nock sales department.<br>Bottom line: I strongly recommend &#8220;A. Crivelli Chevrolet, Inc.&#8221; from Franklin, PA.<br>

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