ABC Nissan

always take my Nissan here for maintenance and they never disappoint. Eddie and Sam are always very helpful, generous and knowledgeable. I trust them wholeheartedly with my car and helping me to keep h never disappoint. Eddie and Sam are always very helpful, generous and knowledgeable. I trust them wholeheartedly with my car and helping me to keep her in tiptop shape. The only thing that would keep me from recommending this place is that it is pricey compared to other maintenance shops but for me the service is well worth it. More

They didn’t even show me the vehicle I bought. They kept saying it was making its way to lot and getting detailed. They made false claims saying the vehicle we test drove was the same vehicle we w They kept saying it was making its way to lot and getting detailed. They made false claims saying the vehicle we test drove was the same vehicle we were getting except for two things. The manager has yet to call me back for my messed up window tint that is getting bubbles. They basically ripped me off and won’t return my phone call now. Not even an appointment to fix my windows or compensate me to come back in to fix the window. Bad experience and will not recommend this place or return for business with them on any other vehicle purchases. More

I was shopping around for the best price on a Versa, and I had a deal worked out with another Nissan dealership, but since ABC Nissan is closer to me, I thought I would check to see if they would offer me t I had a deal worked out with another Nissan dealership, but since ABC Nissan is closer to me, I thought I would check to see if they would offer me the same deal, or possible a better one. After I put in a pricing request via ABC's website, I was contacted by Ivoire. I provided the details of the Pinnacle deal to her, and she told me that she thought ABC could beat it. Since she was out the next day, I then started speaking with her associate, Roman. I provided the same deal information to him, and he replied "I agree with Ivoire, I think we can beat their price". He made an appointment for me to come in the next afternoon. I admit that I arrived late for my appointment, as I underestimated the traffic coming from my office, but Roman had told me he'd be in his office until close that day. Oddly, he had already gone home by the time I arrived, but these things happen. So, I ended up being helped by another sales associate, who fairly quickly had me talking to a sales manager. After I explained the situation, again, the first sales manager went back into the magic managerial office. A few minutes later, he returned to the desk with yet another manager. This second manager told me that he couldn't match or beat the deal from the other dealership, especially since I was paying cash. So, this whole thing was a waste of time. All in all, the internet sales staff should have been honest with me up front, instead of telling me to come in person so they could "show" me the great deal that ABC had for me. I left work early and fought traffic, just so I could sit at a desk and have two different managers try to make me feel guilty for having been offered a great price by another dealership. Honestly, I wouldn't be giving ABC a low rating if the internet sales team had actually been up front, run the numbers, and told me that they couldn't, or wouldn't, beat the price I had in hand. If Roman had actually been there when I arrived, I do wonder how he would have tried to work the numbers to make it look as if buying from him was a good deal.. Just as a note on which to end: I received one of those auto-generated emails from the General Manager, telling me that he would like to address any questions I had, so I replied and explained this situation to him. Did I hear back from him? Not a chance. I'd never go back to ABC Nissan, even if it was the last Nissan dealer in the Phoenix area. More

Purchased vehicle evening of 10/21/23. used, yes, but should be able to drive it right? Car has lots of damage which I was told by no less then 3 employees it would be repaired. Make a lis used, yes, but should be able to drive it right? Car has lots of damage which I was told by no less then 3 employees it would be repaired. Make a list, I was told. Key fob doesn't work, tail light cracked. Rear camera sometimes works, gear shift encasement sticking up, no chevy emblem on front, missing m a emblem on door, tire light on., glove box door hanging. Etc. A week later it goes to service, Bob says key fob is not original to car, not even gm but " I messed with it, seems to be working". I stopped talked to Jesus, he stated "I talked to Jordan about all the issues ". Well, they changed the tire. That's all! And not even a matching tire! I'm getting locked out of my vehicle every FRKNG DAY! AS I WRITE I AM LOCKED OUT AT THE MILLS IN PHX!! WTAH. THE MANAGER JOSE M SAID "Well it doesn't matter if tires don't match or key fob issues. It's used" YES ITS USED BUT I BARELY SIGNED CONTRACT AND CANT GET IN IT OR WHEN I CAN GET IN KEY FOB DOESNT LET ME SHUT IT OFF. THIS IS DANGEROUS WORSE THE ATTIDUE BY EMPLOYEES IS RIDICULOUS, IM TOTALLY DUMBFOUNDED! IM GONNA GET KILLED TRYING TO GET DOOR OPEN OUT HERE AT NIGHT!!!! CAN I SPELL LAW SUIT, YES I CAN. DO I HAVE TO OVER A FRKNG KEY FOB, ?? 20K+ PC OF WHAT DID I GET MYSELF INTO!! YAY I GOT IN. WHAT A FKNG CRAP SHOOT!! More

No compren en este dealer es lo más fraudulento que puede haber. Fui estafado porque no hablo Inglés. Abusan de los hispanos.e obligaron a pagar una aseguranza de $5000.00 y la aseguranza solo cubre autos d haber. Fui estafado porque no hablo Inglés. Abusan de los hispanos.e obligaron a pagar una aseguranza de $5000.00 y la aseguranza solo cubre autos de gasolina, la trola que me vendieron es diesel y se niegan a responder no me devuelveni dinero no arreglan el auto. Nie dan el l contrato. More

Worst experience ever! Brought my car in for a tire light that was on. Was told I needed a new tire because of a nail, had them replace it just to find out months later whe Brought my car in for a tire light that was on. Was told I needed a new tire because of a nail, had them replace it just to find out months later when I brought it to another Nissan dealership that they put the wrong size on which directly caused a new problem related to the AWD. The dealership that found the problem told me to call ABC Nissan because they aren’t sure why they would do that and that they could call and give them a store card to pay for the maintenance needed due to their mistake. spoke with Anthony who immediately said “I don’t think I’ll be doing that but I’ll look into it anyway” after Anthony spoke with Aaron from the new dealership he called me and lied about the conversation he and Aaron had to make it seem like I misunderstood. I then called back to ask Anthony why he told me a different conversation and he immediately became defensive saying he will not be helping and that how could they know it would cause a future problem? Im sorry but I would assume a Nissan dealership would be an expert on their own AWD cars? Very shady and disappointing would not recommend to anyone! Not to mention when I got the car back with the new tire I drove off the lot and had to bring it immediately back because the sensor lights wouldn’t go off. They were so lazy they forgot to reset the tire sensors and all four tire PSIs were off reading exactly the same numbers as when I brought it in but I’m supposed to believe they replaced it right and did a tire rotation and alignment? Disgusting, dirty company and employees. Please save yourself from having to incur future costs for their laziness and incompetence. More

Eugene was excellent. He was the salesman who helped me purchase my vehicle. Very helpful and if he didnt know the answer, he went and found out for me. Im very happy with He was the salesman who helped me purchase my vehicle. Very helpful and if he didnt know the answer, he went and found out for me. Im very happy with 2023 Nissan Rogue. If your looking for a good salesman, go see Eugene! -Jessica S. More

ABC Nissan is the best dealership in the country! I’ve been there customer since 2017 and I have only ever had them service the vehicles I’ve purchased from them. The customer service in the service I’ve been there customer since 2017 and I have only ever had them service the vehicles I’ve purchased from them. The customer service in the service department is outstanding. 5+ stars Eddy V is amazing and always always takes care of me. I’ve worked with other dealerships where I hestiate talking about my experience. However, these people are amazing! From Sales to Service. Very honest and reliable people! More