Back

Academy CDJR - Service Center

Tipton, IN

4.4
289 Reviews

289 Reviews of Academy CDJR - Service Center

Sort by
December 03, 2024

All the staff I interacted with were friendly, honest and fair. What more can you ask for? More

by JeepJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 03, 2024

The dealership has been helpful with the change in leadership! Appreciate when something happens the GM is a phone call away to help find a solution. More

by clcalvin12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Arredondo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josue (JP) Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

December 02, 2024

Everyone was very professional and provided everything I needed. They were fast and very helpful for me! More

by adulmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 29, 2024

Liked the professionalism and how issues were handled at this dealership. Will choose them again over other area dealerships. More

by Junger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!

November 29, 2024

These Guys stand behind their Cars. I purchased a car in late September and I had some mechanical problems. It was 3 separate issues. I am not going to describe the entire situation but More

by scottrandt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tito the Sales Manager…, Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!

November 29, 2024

Top notch service! Fast service in and out. Matt and the Gand are all over it! More

by jeremyb2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a great experience with us, we can’t wait to serve you again!

November 28, 2024

Great service department clean atmosphere and excellent getting this fixed and helped out to being my car to me when job was finished More

by brandymaddux9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Rinehart
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!

November 28, 2024

Happy with my service writer but I’m not impressed with the service itself. It’s a long story. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Rinehart
Dec 16, 2024 -

Academy CDJR responded

Thank you for your feedback. We’re glad to hear you were happy with your service writer, but we’re sorry to hear the overall service didn’t meet your expectations. We understand that sometimes things don’t go as planned, and we’d love the chance to learn more about your experience to make things right. Please feel free to reach out directly if you’d like to discuss the details further. We appreciate your time and hope to improve your experience in the future.

November 28, 2024

This dealership was asked to reprogram a transmission that was recently put in a dodge charger. They said they reprogrammed it but car still did not shift properly. After telling them I thought the vehic More

by no20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Rinehart
Dec 16, 2024 -

Academy CDJR responded

Thank you for sharing your experience, and we’re truly sorry for the frustration you’ve faced with the service provided. It’s clear that we did not meet your expectations, and we apologize for the confusion and inconvenience regarding your transmission reprogramming and the TCM issue. We appreciate your kind words about Haley, and we’ll be sure to share your positive feedback with her. However, we understand your disappointment with the overall service, and we take your concerns seriously. We’re committed to improving our processes to ensure we handle repairs and diagnostics more accurately in the future. Thank you again for your feedback, and we hope you give us the opportunity to restore your trust in the future.

November 28, 2024

When checking the tires, I would like the tread depth recorded. It was not on my visit More

by kurtackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Academy CDJR responded

Thank you for your review! We are happy to hear you had a good experience with us. Please let us know if there is anything we can do better to earn a 5 star!

...
19
...