Action Nissan

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Action Nissan:
This dealership has its positives and negatives. I have purchased a car from here as well as taken my car here for service. I would say that the sales team could use some work. They are not overly bad- and there are some that are nice. I know this b.c I take my car here for service and while waiting or looking in the show room I occassionally have a sales rep try to get me in a car. During my purchase- things were ok. I bought the ar at night- to find out there was a scratch on the gas door. itook it back and they quickly fixed it. The service dept is 100% exceptional! They are always willing to get the job done on time and for the price they quoted! I tend to think car sales will always have a negative cloud over its head, but due to the exceptional service here to manintain my car- I will probably go back!

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Action Nissan:
Was misled on the sales process. defects with car not disclosed. service will not provide a loaner car. under extreme durress with provide you with a rental car which is a major inconvenience. i.e... the rental car place is 15+ minutes away and you have to fill out paperwork etc... They do not make customer service a priority.

Was this review helpful to you? Yes | No