Read Reviews Active Auto Sales

Active Auto Sales

Active Auto Sales

24 West 483 Lake
Roselle, Illinois 60172


(630) 582-8855

Active Auto Sales
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    1.0
  • Quality of Work:

    1.0
  • Friendliness:

    3.5
  • Overall Experience:

    1.0
  • Pricing:

    2.0

24-Month Rating

based on 2 reviews

1.8

1.8 out of 5

4 lifetime reviews

Active Auto Sales

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harren18
11/27/2012 12:44:53 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
David
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    4
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    2.2

My Review Of Active Auto Sales:

We negotiated a small amount off the asking price and talked a bit with the owner in the process. Since the office is small, my spouse and I explained that we wanted to go outside actually discuss the deal. When we came back in around a minute later to accept the deal, we were informed that another customer (who came in much later after us) wanted to pay full price and therefore we must now pay full price. When it was pointed out that we had a deal on the table we were working on, we were informed that that us going outside (without coats in 35 degree weather) counted as us "leaving". While the staff was friendly enough to give the impression of integrity, the owner's willingness to renege on his offer (for $150!) under such circumstances quickly dispelled any illusion of integrity for us.

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joemama1
9/18/2011 3:22:43 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Owner
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    3
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.4

My Review Of Active Auto Sales:

I went to the dealership to look at a low milage car for about 4K. I took my wife and daughter on the test drive. When we went to switch drivers on the test drive the car died and would not restart. I had to call the dealer to pick us up. Do not buy a car from this place. They are selling crap.

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hawkeye11
2/19/2007 5:56:12 PM

Reason For Visit: Sales
I Recommend This Dealer: No
Employee(s) Dealt With:
Owner
Salesman
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    1.0

My Review Of Active Auto Sales:

I purchased a 95 Honda Accord at this dealership for just under $3,000 dollars and I've spent that much in repairs in the first thousand miles I've put on it. I asked them if there were any problems they knew of (they have their own mechanics shop) and both the dealer and owner told me no. Admittedly, it was my responsibility to check out the car before I bought it but I was working and I only had that day to come in before I returned to school. I had two dealers check the car out and both told me that the car was leaking oil, needed a new axle, and had a bad radiator among a myriad of others. I also had to replace all four tires. My family mechanic told me they had put a new paint job on and created their own trim both of which they neglected to mention. The bottom line is the dealership straight up lied to me. I went back in the other day to get my plates (which they told me were in) and they couldn't find them. Active Auto is unorganized and dishonest. Buy with extreme caution and get it checked out first.

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jessdoxy
9/28/2004 8:45:55 AM

Reason For Visit: Sales
I Recommend This Dealer: No
Employee(s) Dealt With:
Al
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    2
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.2

My Review Of Active Auto Sales:

Bought car only to find out it was leaking and the engine needs to be replaced. Active auto won't do anything to fix the problem. Very deceptive.

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