Acton Ford Inc.

Reason for Visit: Service

I recommend this dealer: No

My Review of Acton Ford Inc.:
The ignition on our family car locked up, the Car was still under warranty. We had it towed to Acton Ford. They couldn't even look at it for a week. Whereas this was a warranty item, I called Ford and asked them to tow it to a dealership that could fix it sooner or arrange for a loaner (we are a family of five all 3 of our kids are in car seats and our other car is a economy compact sedan. Ford told us "it wasn't there Problem". A short while later Acton Ford mis-diagnosed a break problem costing us additional repair costs and risking our families safety.

My father always bought Fords, I had been only buying Ford products until this experience, needless to say, this was my last Ford.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Acton Ford Inc.:
The BEST car purchase experience I've ever had!! Kudos to Acton Ford. I've purhased 14 new vehicles in my lifetime and Acton Ford made the usual painfull car buying experience very enjoyable and hassle free!!
All dealers should make buying a car this easy.
The salesman helped me find the car I wanted and then gave me his very best price right up front. He made it very clear this was a great deal for me but there was a small profit for the Dealer. This makes sense to me.

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