Acura of Dayton

Reason for Visit: Service

I recommend this dealer: No

My Review of Acura of Dayton:
I called this dealership to make an appointment for an oil change. When I called at 12:00, I was told service employees were busy. The receptionist took my phone number and said someone from service would call me back. I never recieved a call back. I then called the next day at 10:00 AM. Again, I was told by the receptionist that all service people were busy and could they call back. I told the receptionist no one had returned my phone call yesterday. The receptionist asked if I bought my car there ( I did not) and stated she would walk the message to the service department. I told her I just needed to make an appointment for an oil change. As of 11:00 AM, I had not received a phone call back from service. I then called a different Acura dealer, and successfully scheduled an oil change.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Acura of Dayton:
I wasn't sure about the MDX or not, but Nancy from Sales, and Aaron from Service have made my ownership a pleasure! I moved from a BMW, but even though my maintenance work isn't included my dealer is fair and clear about what I'm getting done. I like the valet service they offer, I'm an hour and a half away but they pick up and deliver my car for all service. I wouldn't consider anywhere else, now I'm spoiled!

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