Reason for Visit: Service
I recommend this dealer: No
My Review of Acura of Riverside:
Yeah, so 3 weeks ago, I dropped off my 07 TSX to have a electrical short fixed at Acura of Riverside (California)... (its a 137 mile drive for me)
They notified me that the fuse block was melted, and it needed to be replaced... I agreed.
So they told me they were going to order the part on monday (it was a saturday when I dropped my car off for them to look at it.) I had to drive another 137 miles to hear that American Honda had sent them a fuse block for a TL and not a TSX... I told them it was impairative that my car be fixed ASAP... They offered me a loaner as to which I agreed... I looked over the loaner the best could in the blistering sunlight...
After I get home my girlfriend found a "dirty diaper" in the backseat, and my dad had found a rotten banana in the trunk (wtf)
They obviously don't care about the inside of their vehicles.
So 2 weeks go by and car still wasn't repaired... I drove down today with the loaner car, another 137 miles that is, only to find out that these f@ckheads are charging me for a dent in the side of the car that they all KNEW was there...
I got extremely pissed off and said f@ck it and sat in my car while they went over the paperwork... During that time, the stupid lady that overlooks the cars did a "3 second look-around" to another car that was brought in (also a loaner) I remembered seeing her go straight to the Loaner car that I was driving, driverside door and look at the faulty area(as if she knew it was already there)...
I brought that up, and she preceded to get offended (i felt like calling her a stupid b!tch, but held my tongue). Then the Supervisor, Manager, (stupid B!tch), and the person who was incharge of my vehicle preceded to argue about the level of service I had received... They all blamed ME for the fact that AH had sent them the WRONG part, and the fact that I lived so far away (wtf)... I finally said F@ck it and paid their stupid bodywork estimate so I could go on with the rest of my day...
I cannot f@cking believe this crap... Should I call the Acura center or something? This is definelty wrong, and cannot be legal under any circumstances...
They will never have my service again, I will go to bakersfield next time...
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