Admiral Automotive Group

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Jean99
9/25/2004 11:54:50 AM

Overall Rating: 1

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Admiral Automotive Group:
I agree with everything said in the reviews above. I wish I would have read this prior to my purchasing the vehicle. They were nice up until the sale. Then all the the rules changed. They delivered the car 1 day late, and the car didn't come with all the special "extras" that every car comes with. ie Wheel Locks and sunroof deflector. They said these came with the car, they were not on the car. Yet they were on my buyers invoice. I did have to pay for them. The service and sales deptartments equally are terrible. Service Deptarment is an ultimate JOKE.. PLEASE LISTEN to my complaints. They are all the truth. Today I took my 1 month old car to get redetailed and all the the "defects" fixed. Waited from 9:30 am to 1:00. The car was "finished". When I obviously noticed "defects" I wanted fixed were not. The sales man came out and told me I have been unhappy since day one and that is just too bad. If I want to wait again then MAYBE they can work on those things I wanted fixed. I am NOT a picky person. These are things I PAID FOR!!!This dealership provides poor quality service. Overall.

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honestcustomer
8/12/2004 2:43:09 PM

Overall Rating: 1.5

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Admiral Automotive Group:
They are very nice to get the sale, then turn in the night. Working in an urban area is their explanation. They apparently get a lot of customers who are dishonest and try to lie to them. I am not one of those customers, but was treated that way. It was apparently my responsibility to get the keys for the car and purchase a cd magazine so that I could listen to CD's. Who knew? And delivering a car with no spare is not safe, nor legal. Atrocious customer service, acting like I'm asking for the world after spending $35K on a car with them (and I did the paperwork for financing !!!). I would NEVER BUY FROM THEM AGAIN, AND YOU SHOULDN'T BUY FROM THEM IN THE FIRST PLACE!!

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