My Review Of Advantage BMW Clear Lake:
I walked into the ClearLake Advantage BMW dealership on 11/22/2013, hoping to purcahse a certified pre-owned BMW 328i 2011-2013 model. I was met by Mr. Cue Nadarajah, who sat myself and my mother down, provided us with refreshments, made sure we were comfortable and proceeded to provide me with several options. He listened to my requirements, affordability limitations and put forth the best options available to me. I had not purchased a new car in almost 10 years, and was very nervous about taking this step. Mr. Cue, put mind at ease, explaining every step of the process and answering all my questions. He let me test drive several models until I settled on a 2013 BMW 325i, certfied. He continued to go back and forth between management the finance department and worked out the best deal possible for me.
I worked at Verizon Wireless for 7 years as a customer service call center director. One of my technical specializations was providing world class customer service to our customer base. I consider the service provided to me at this dealership, beyond outstanding!! Mr Cue and the entire staff was extremely knowledgeable, honest, and went out of there way to make sure I left a satisfied customer. Mr. Cue even followed up with me over the course of the following week, to ensure that I was comfortable with my car and to addresss any additional questions that I may have had. I cannot say enough about this amazing experience and I will never buy another car from anyone else again! I also cannot say enough about Mr. Cue. His warm, approachable and honest manner, in addition to his immense knowledge base about BMWs, made us feel at home and garnered our trust. If you are buying a BMW, I would recommend you visit no other BMW dealership in Greater Houston area but Cleark Lake Advantage. Please ask for Mr Cue, and I guarantee you will leave a very satifisfied customer.
Was this review helpful to you?
Yes | No