First, let me say I live outside of Dallas, however, I purchased here.

From the initial contact, via email, Dereck was attentive and genuine. After chatting for a couple days, I decided to place my order with Dereck because I trusted him. Six weeks later I picked up my new BMW and everything went as smooth as The beginning. At end of the day, this is about a relationship, not just buying a car. I'm glad I found my new BMW salesman, Dereck.

Great job to everyone!!!

Bobby E.
Denton, TX

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Thank you Zeke for providing me with excellent customer serivce and follow up. You were very understanding and professional with investigating the circumstances surround my BMW. Thank you

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I love my new 750 and wwas very pleased with the entire process of purchasing it from Adavntage BMW with Captain Chris Castillo. He is very knowledgable about the various products and features, explained everything to us in a very thorough manner, and most importantly I felt I could trust him with regard to the final deal we negotiated. Will definately be back to purchase from Chris again.

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My husband and I stopped in at Advantage BMW with the intent of "just looking." We had planned to visit the different luxury car dealerships that day to determine what we wanted. Chris approached us to inquire what we were looking for. After discussing our wants and needs, we test drove a 740. Needless to say, that was "all she wrote." Chris was very thorough in explaining the vehicle features and was not at all pushy about a sale. He made the process very easy. Needless to say, we drove a vehicle home that night. We truly love the vehicle and would highly recommend Chris and Advantage BMW Clear Lake.

Pam Riquelmy

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Chris was great! Extremely knowledgable, courteous, and straight forward. I had a great experience leasing my new BMW from him and I would easily recommend him to anyone I know looking for a BMW.

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I came in to just take a look for at the cars that were there. I wasn't planning on buying a car that day, but Chris asked me what I was looking for and pointed me in the direction I wanted. It fit my budget and I was pleased with the prompt and friendly experience I had. When I take my car in for service, I drop by to say hello.

-Marcelino

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I do not guage dealers and sales people by the ramp up to buying a car. If that part of the experience is negative, I leave. I guage the experience in the follow up. Advantage, and Chris Castillo in particular, has been excellent in all follow up matters/service issues that have arisen. THe repair department has been superb in turn around time. I have no reservations recommending this dealership.

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Captain Chris Castillo is the best salesman I have ever worked with. He is knowledgable beyond any BMW representative I have ever talked to and has a great history with selling this remarkable automobile. I first met Chris ten years ago when I bought my yacht from him. I walked in to the Clear Lake showroom last month and wanted to test drive a 7 series. Chris demonstrated the attributes of the BMW and I was suddenly a convert. I had purchased three Mercedes in previous years and quickly learned what I had been missing.

Captain Chris treats his clients like his best friend and never misleads or overstates facts. So far, I have purchased two BMW's from Chris and my son has also purchased a BMW from Chris on my recommendation. I also tell everyone about my wonderful experiences dealing with Chris and I am already looking forward to my next purchase through Chris. (Grand daughter's car)

Before retirement, I had operated my own retail business and was never fortunate enough to find an employee or salesman with the wonderful qualities that Chris has. He is without a doubt the premier salesman at Advantage BMW Clear Lake.

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Had a horrible time when we bought our car from the salesman. He didnt go over the car with us, just handed us the keys and walked away. Had to wait 3 hrs to sign documents, just bad bad bad. He was rude and if it wasnt for the fact that we were tired we would have left.

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I stopped at Advantage BMW in the driving rain to look at two Ford 250's. As I was checking the prices, I was surprised to see Chris come to my assiatance. As we were returning to his desk, he told me of another truck they had received the previous day. We promptly returned to the back lot and he showed me the truck I now own.
captain Chris had the vehicle made ready by the following afternoon, and after an extensive test drive,I knew that I wanted to deal with Advantage. The purchase was as smooth as silk. I look foward to their service being as helpful as the sale!! Thank you Captain Chris.

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