Alexander Hyundai of Oxnard
Oxnard, CA
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908 Reviews of Alexander Hyundai of Oxnard
I was greeted very warmly when i arrived and escorted to my appt. with scott glen, sales mgr. scott was very informative about my interest in the sonatas and told me the differences between all of them and my appt. with scott glen, sales mgr. scott was very informative about my interest in the sonatas and told me the differences between all of them and helped me hone in on the one I liked. answered all my questions until I was satisfied with my choice. we then test drove the sonata hybrid [ my choice ] and another sonata to compare. He then took me to andy cortez, the finance mgr. to talk over the different options on finances until I was satisfied with the one i chose. The experience with both of them was very pleasant, especially with scott glen. More
The staff at Oxnard Hyundai were extremely helpful. I've purchased a lot of cars, and have had my share of bad dealer experiences. Oxnard Hyundai was hands-down, the best I've worked with. They did not pres purchased a lot of cars, and have had my share of bad dealer experiences. Oxnard Hyundai was hands-down, the best I've worked with. They did not pressure me into purchasing anything. The particular vehicle I wanted was a bit out of my price range. Not only did they lower the price to meet my financial requirements, they gave me substantially more than the blue-book value of my trade in. I would go back to them again. More
BUYER BEWARE, I purchased a used 2005 Toyota Highlander SUV and unfortunately I had to drive 53 miles to find the vehicle I was interested in and it happened to be at this dealership, what a mistake! Th SUV and unfortunately I had to drive 53 miles to find the vehicle I was interested in and it happened to be at this dealership, what a mistake! This vehicle had been Certified to be in Good Condition by their own Service Department so I thought well I'm to far away and don't have the time to allow a Mutual Repair Service Station to evaluate the vehicle not that I even know this dealership would have allowed me to do that so I thought, it seemed to drive well so I will bypass having it inspected by another Service Center,"BIG MISTAKE"! When all was said and done and I drove the vehicle off the lot after it was brought to me by the Sales Rep I got on the 101 N Freeway and as I picked up speed the Hood almost blew off because the Service Department had not checked to make sure it was secured after the prepared the vehicle for customer Departure! You can imagine what that might have been like if it were you as the Hood was Shaking Violently before I was able to pull off to the service road almost causing a multi-car accident in the process! Lucky for me the latch did not disengage completely! So I got out and secured the Hood myself, God must have had an Angel sit on the hood so it wouldn't blow off completely! Now I did sign a no return agreement so that means the vehicle is mine once I drove it off the lot! Yes there still is a 5,000 Mile or 5 Months warranty on certain components but needless to say I am not to motivated to let their Service department work on this vehicle now, WOULD YOU??? So, the Bottom Line is that I had to stick another $1500.00 into the vehicle to make sure everything that was working or was in poor operational condition and about to brake that should have been REPAIRED so the vehicle would be Safe To Drive! Are you getting my drift yet, the Sales guy was very nice and I'm sure he did not know the specifics of the condition of the vehicle but you know MANAGEMENT DID! CONCLUSION: BUYER BEWARE, this dealership has a hard time with being upfront & truthful because their Bottom Line appears to be more important than being HONEST towards the Customer and that means ME AND YOU my friend!!!!! More
I went looking for a good quality used car. My Salesman showed me the car I would eventually buy. I was very pleased with the car, the salesman and the price. I will tell my friends of the pleasant visit showed me the car I would eventually buy. I was very pleased with the car, the salesman and the price. I will tell my friends of the pleasant visit and purchase I had. More
JJ is knowledgeable, friendly and all around nice to work with. JJ went, what I thought was out of his way, to get our windsheild repaired. The job was GREAT!! with. JJ went, what I thought was out of his way, to get our windsheild repaired. The job was GREAT!! More
I cannot say enough about the wonderful experience I had at Hyundai Oxnard. Karina was so knowledgeable, friendly, and in no way overbearing. Karina was an absolute pleasure to work with and I am so happy at Hyundai Oxnard. Karina was so knowledgeable, friendly, and in no way overbearing. Karina was an absolute pleasure to work with and I am so happy with my new Accent!! More
I had my Tucson serviced this morning, and was warmly greeted by JJ. He has been helping with my vehicle services for 6 years now, and I always try to make sure he is there when I make my appt. He is a greeted by JJ. He has been helping with my vehicle services for 6 years now, and I always try to make sure he is there when I make my appt. He is always polite and explains everything thoroughly that needs to be done to my car. Never any surprises with hidden costs, everything up front, and done in timely manner. The free car wash at end of servicing is a bonus! Ask for JJ when you need servicing for your Hyundai! More
The customer service was great thanks to Mr. Tony Lee, because until this very moment he helps us out with any type of questions and car issues. because until this very moment he helps us out with any type of questions and car issues. More
Got me in for service on same day (short notice) and got me out within 2 hours. Now that's great service! Ask for J.J. in service when making your appointment. me out within 2 hours. Now that's great service! Ask for J.J. in service when making your appointment. More
My mom and I were greated immediately by Francisco when we stepped onto the lot! I told him we were there to look at the 2012 Hyundai Accent. He showed me the inventory they had and he explained the differ we stepped onto the lot! I told him we were there to look at the 2012 Hyundai Accent. He showed me the inventory they had and he explained the differences on each model. After I decided the 4 door Accent sedan was my number one choice, we went on a test drive. He was very informative and answered any questions I had. After our test drive we went inside where we were greeted by Howard Korey. Howard and Francisco wrote out all finance and numbers for me and explained to me how it would be possible to get my first car on my own! The next morning I went back and bought the Accent. Also the guy in the finance department was extremely helpful and explained everything step by step. I left feeling super confident that I bought the best car for me and got a great deal! They have even called several times to check and see how everything is going! They were so helpful and friendly! I couldn't be happier! I am going to send all my family and friends to Oxnard Hyundai to see Francisco and Howard! More