All American Chevrolet of San Angelo

Wonderful salesman! ! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer ! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer More

Excellent and friendly service and my favorite of all is that they are very knowledgeable when it comes to knowing their vehicles on the lot! that they are very knowledgeable when it comes to knowing their vehicles on the lot! More

Advertised a used Pickup I was interested in. Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman no Called and talked to salesman twice on Tuesday, made an appointment to test drive on Wednesday morning. Drove FOUR HOURS to get there. Salesman not there, truck sold "last evening". BS, they had my phone #. They wanted to sell me something else, the ad was just bait. I just made an 8 hr round trip for absolutely nothing. More

Very Professional, helpful, found exactly what I was needing for my Department, all with a good price, and delivery. Will use this company again. needing for my Department, all with a good price, and delivery. Will use this company again. More

my first experience getting a car was just perfect threw them....this time i got a 2013 Subaru Crosstrek about 8 months ago had a couple of serious recalls had to take to Subaru to get done..i have had noth them....this time i got a 2013 Subaru Crosstrek about 8 months ago had a couple of serious recalls had to take to Subaru to get done..i have had nothing but issue and problems with all American Chevrolet with this deal when i first got it i noticed it had 2 sets of different tires on a all wheel drive car that can cause serious damage to your all wheel drive vehicle two of the tires was seriously cracked so they just changed two out when they should of changed all four so two of of my tires are somewhat new and 2 old tires on my ride...ive had alot of other issues with this subaru to since then after the first month of having it the oil level light came on and i checked the oil it was half empty and the oil was dark like it wasn't changed for awhile so i had to get it changed at where i work so i dont even think they changed it befor i got it when the did their inspection on it and they would of noticed the wheel bearing going out in it to had to pay to get my front ones done about 2 months ago from all American i asked to change all four wheel bearings but they only changed the front 2 wheel bearings said my back ones was good but they aint i can hear alot of road noise from the rear end thwy are trying to overcharge people when they could of done all of em at once so scandalous..i was pretty much forced in to this vehicle cause they only showed me this one and a beat up car that had screws holding up the bumpers it was like that the first time i got a vehicle threw them to they only show me one or 2 vehicles so i got stuck with this one..this is just some of the problem i had with all American Chevrolet i feel like this car should of been a lemon More

My overall experience with All American Chevrolet of San Angelo, Texas does not include only one Department. The level of commitment and customer service at this location is a true sense of TEAM ORIENTED. “ Angelo, Texas does not include only one Department. The level of commitment and customer service at this location is a true sense of TEAM ORIENTED. “Allow the Customer to feel like a part of our family”. A few months ago, I began my search for a new vehicle that included a towing package. From working with Sean and Bobby in Sales who at one point dropped off my new vehicle at my work location and returned my rental. Included Steve and Steven in Finance, going the extra effort to secure financing. The team in collision (repair and trade-in) provided outstanding customer service and quick replies. To Emilio, Rachel, and others in the service department, they assisted with my trade-in vehicle last oil change. Knowing who I was when calling. Never a long wait time. The guys were so polite when giving me a ride. Even our old friend Carlos who we had worked with us since our first experience with All American Chevrolet, San Angelo in 2005. Asking “How are you doing Ms. Hernandez”. “Do you want anything to drink”. Once a few years back we purchased 2 vehicles on the same day for Black Friday. New owner - 2023 Chevrolet Trailblazer Thank You, Nancy Woods Hernandez Carlos L. Hernandez October/November 2022 More

Service Department is dishonest, rude, and disrespectful! Worse customer service I have ever seen! Would not call back about the status of a vehicle after being told many times they would! Impossible to get Worse customer service I have ever seen! Would not call back about the status of a vehicle after being told many times they would! Impossible to get ahold of! Please do your research before EVER taking your vehicle to All American Chevrolet for anything.Kept my car 7 days before finally telling me they hadn’t even started on my car! So very disappointed in their standard of care for customers! More

Dealing with this sales team has seriously been one of the worst experiences I have ever had! I purchased a brand new 2021 Chevy Silverado in December of 2020 and had issues with it from the start. After the worst experiences I have ever had! I purchased a brand new 2021 Chevy Silverado in December of 2020 and had issues with it from the start. After breaking down on the side of the road with my kids for 3 hours on a Saturday while we figured out that a tow truck would cost over $500 to tow us in (even though we pay for roadside assistance through On-Star and a coverage through the dealership) my husband opted to tow me into town on a rented trailer and a salesman agreed to meet with us and try to work out a trade in deal. The sales manager was extremely cocky and acted as if this was the only dealership we could do business with and when we were fixing to walk out asked "well what do you want this paper to say?" I gave him a number and waited for a response. He literally came back with a number $1.30 over what I asked which felt like a slap in the face but nonetheless I agreed to the deal under one condition, that they not do anything with my truck besides fix it due to the fact that the truck they were going to sell me had not arrived and I couldn't see it in person. The sales manager agreed and we finished up with him and got back with our salesman to work out the details of a loaner vehicle. All paperwork finished and after a long day we get in this loaner vehicle which smells of an ashtray and go to head home when we realize that the truck has a flat it had a psi of less than 20 and we have 85 miles to drive home so we text our salesman and his reply is "I didn't notice that sorry". At this point I am already frustrated but we manage to find somewhere to put air and are able to make it home. The next day we get the flat fixed in the town where we live. Days go by and we text our salesman to ask for updates on when the new vehicle will arrive and we get no reply. He finally tells us that the truck is at a dealership in San Antonio or Arlington but that it still doesn't have a chip and he isn't sure exactly how long we will have to wait. Ok fine just keep us updated! We get a call 1.5 weeks after we dropped the truck off that it had been fixed and our salesman told us that they should not have told us that and that he was still working on getting us a new truck in. THE NEXT DAY A DIFFERENT SALESMAN POSTED MY TRUCK THAT WAS FIXED FOR SALE AFTER THE GAVE ME THEIR WORD THIS WOULDN'T HAPPEN! My husband called our salesman and was met with zero compassion for the situation even though we had expressed this concern from DAY ONE! My husband used some choice words in the heat of the situation and was told by the salesman that he would no longer be helping us and that we can reach out to a sales manager from this point on! I tried and literally felt disrespected by all that I spoke to! Not a single person reached out to is to try and shed any light on the situation at hand! Today I went to pick up my truck that had been repaired and took my receipt for the tire I had fixed on the loaner that I had and the sales manager looked me straight in the face and said" where am I supposed to get the money from?" My reply was "where was I supposed to get the money from?" It was a repair on their loaner vehicle that was an issue when we left the dealership why should I have to pay out of pocket? I will never purchase anything from this place again! I am furious to say the least! More

Saleswoman Carrie and manager Billie were very helpful in trying to find me a 2022 Bolt EUV. My wife and I liked the Bolt EV in their showroom, but didn't love it, and decided to go the Bolt EUV route. After trying to find me a 2022 Bolt EUV. My wife and I liked the Bolt EV in their showroom, but didn't love it, and decided to go the Bolt EUV route. After a few days, Carrie found us a Bolt EUV in white, liked we had asked, in Missouri of all places. The deal worked out and they brought the car in and it's been great. The cherry on top was they helped us trading in our 2019 Nissan Rogue SL and overcome the nightmare Nissan has put us through in the last 6 weeks with their new lessee policies - where you can't sell your leased Nissan to anyone but a Nissan dealer. Luckily, this Chevy dealer has a Nissan store under their umbrella and it all worked out. Thanks again to Carrie and Billie. More