My husband and I came here looking to purchase a used car. Right when we pulled up Brian came out and said "Who are you looking for?", not a "Hi, how are you?" "What can I help you with today?", nothing. I replied, "I'm looking for a car." He then said "Okay, hang on while I put these new license plates on this sold car." So my husband and I stand outside in the Texas heat for 5+ minutes while this guy tries to figure out how to put the plates on. He couldn't have done that after helping us? When he was finish he said "Okay what were you looking for, I'm Brian by the way." My husband and I told him specific models of what we were looking for and our price range. We also told him that we wanted to buy a used vehicle. He then proceeded to walk us over to the used lot but as we walked, he insisted that we look at cars $10,000 over our budget and not even the model we wanted! I asked him to see cars that were in our budget and he replied "I don't know the prices on any of the used cars." So he then led us all throughout the parking lot as he looked car for car to see if it was used or not. Let me remind you that we are in Texas and it is very hot. As we finally reached a few cars that was the model we were actually looking for, he had absolutely no information on anything. I asked question such as, "What is the mpg", "Which one has the best safety reviews", What type of engine could this come with" All 3 of these models were 2011+ makes, so they were fairly new. How do you not know anything on any of them? He couldn't even give me a ball park price range. He then led us inside so that he could look on the computer on his inventory. Then he says "We sold a lot of cars here on Saturday, what were you guys doing on Saturday?" Excuse me, is that any of your business, no. Does it matter since that is in the past anyways, no. How about you tell me when there will be a next event or any sales in the future. Nope didn't do that either. Then told us that he was going to go outside to one of the cars that we liked and get the vin to look it up and see how much the price was. After waiting 10 minutes in the office, he comes back and tells us that he didn't have the keys for it so the price really didn't matter since we couldn't test drive it anyways. WHAT. After being speechless to what he had just said to us, he asked us if we would be interested in any news cars. I then replied saying that we didn't want a new car because it decreases in value once you drive it off the lot because then the vehicle becomes a used vehicle. He then starts to argue with me about how new cars are better then used cars and how after I buy any car it becomes used anyways. I then stood up and he said "You guys leaving?" I said "Yes we are" then he says "Well, can I get your number or something." and I said "No thank you." Then he slapped his hands on the table and said "alright good stuff." My husband and I could not get out of that building fast enough. I could not believe that Brian could make a living off of selling cars. He was not knowledgeable with any questions I had to ask. Didn't even offer to let us look inside of a different car, same make and model, to even see the interior style or anything. He couldn't even give me a price. I don't want to speak for all people but isn't the price of a car one of the biggest factors when buying? All in all, I wish that there was another Chevrolet dealership in the San Angelo area. If I ever return there, I will NOT be buying a car from Brian.
I Recommend This Dealer:
Brian, blonde hair and freckles. Not sure if its Brian Adoline
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