The here were kind, and actually listened to what we wanted and how much we could afford. George did not try to force a sale on us, and when we wanted to return to see the vehicle again, we called him (not knowing it was his day off), and he connected us to Thomas. Thomas the manager worked with our budget and schedule. He allowed us to pick up or children from school as we test drove the vehicle which helped us make a decision because we got to use the car the way we would use it just about everyday (4 carseats, 2 toddlers, 2 infants, and an adult male in the middle :/). Matthew did not try to force warranties on us, and was very personable. Avery made sure we knew how to work all the technical aspects of the vehicle and laughed at all my corny jokes. Overall, we had what seemed to be a dream team. I've car shopped before, and they made this daunting task actually pleasurable. To be honest, everyone there seemed kind and approachable. You did not get the dog eat dog vibe from anyone. If you are looking to buy a new or used car, and want great (not pushy) customer care, I would definitely recommend Allen Nott everytime.