Aloha Hyundai Kia

Reason for Visit: Service

I recommend this dealer: No

My Review of Aloha Hyundai Kia:
Very very poor service. Problem and estimate kept rising. When canx the work they were very impolite.
Found the problem (brakes) from another company that was easily corrected.
All they wanted was the repair, regardless of what was wrong and most people would not question this type of evaluation nor cost.
Will never trust this or other island Kia reps.
LAST one I will buy. Sad, good vehicles but bad local company.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Aloha Hyundai Kia:
I am a female who went to the Aloha Hyundai after researching information via Consumer Reports and internet web sites. Initially I was warmly greeted and paired with a very young sales person - after he learned that I was "learned and had done a bit of research" I descended into a completely different treatment zone. I was taking up their time so less respect and patience was afforded to me. Their focus was to get me to commit to a monthly payment. I was focused on getting a fair price for the vehicle I was interested in. The entire vist took hours. It was not worth it........Fortunately I had two vehicles in mind so the next day I drove over to King Windward Nissan. At Nissan I got the vehicle I wanted at a price near the Consumer Reports and web print out information I had obtained. I traveled a little farther but in return I was received excellent customer service, honesty and respect.......Aloha Hyundai - never again! King Windward - I'll recommend family, friends and co-workers!

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