This is a third time in my life I ever write a review of experiences I have with any vendors or consumer services, including this car dealership, because I don't have time for that kind of scraps. However, I want people to know there are still some great car sellers in this earth, including this car dealership. After I checked at least 5 dealerships included Carmax, I decided to buy a 2014 Lexus GS-350 a few weeks ago from this place. I gave 5 stars. Below is why
1) Sale assistants like A.J and Jason who have great sense of humor.s. These guys welcome you to arrive at their deal with a warm feeling, nice, and professional.
2) My wife and felt very comfortable and enjoyed when we checked out so many gorgeous cars like Lexus, Mercedes, Infinities, BMW, and America cars for selections without any hesitated and a bit of pressure to buy like other dealers we visited. My wife kept repeating wow wow from car to car.
3) We felt free for test drive. We surprised they let us test drive alone without any sale assistants sitting in the car with us. Carmax and other dealers never let us do that. I tell you a short story. My wife agreed to buy a same type of car at Carmax until test drive she turned it down,just because a 220 lb saleman sit in the car when test. She complained the car engine soars louder when pulled out parking lot.
4) Most of car prices are at least 10-15% less than Carmax. (We bought a 2013 Lexus ES-350 from Dulles Carmax in 2016. Before we came to this dealer we dealt with Carmax as I mentioned above. Thanks we didn't get a car from Carmax this time otherwise we regret.
5) Finance is not an issue to this dealer. Shawn, Finance Manager was an magical man, who had secret accesses to any one, any banks, and Saudi Arabians :) to get you a legal and reasonable loans so you could get a car. Big time credit to Shawn.
6) Here is also great thing about this dealer, my car had minor scratches and little dents Jason had them buffered and cleaned out like original. After a few days I brought a car home. My blind spot monitor didn't work right. I called Shawn who told me bring the car back he was happy to have his crew fix it immediately.
Well, I can write on and on how great about this dealer, but the keys are great price compared to others, great service before and after bought vehicle. this place consumers could make friends with sale assistants, finance manager, and mechanics. They all are nice and professionals.
Good lucks to all