Andrew Toyota-Scion

Andrew Toyota-Scion
1620 West Silver Spring Drive
Milwaukee, Wisconsin 53209
(414) 228-1450

Manufacturers: Toyota, Scion

Need a New Car?

Dealership Amenities
17-time Toyota President's Award Winner
Nationally top-ranked Service Department
Authorized Toyota Certified Used Vehicle Dealer
Beautiful customer lounge with complimentary WiFi
Complimentary beverages for our customers
Complimentary two-way shuttle service
After Hours Drop-Off
Children's Play Room
Drive-In Service
Express Service
Parts Store
Rental Car Service Onsite

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5

101 Reviews

Overall Score: 5 Star Rating4.8



About Andrew Toyota-Scion
Certified: Andrew Toyota-Scion
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Andrew Toyota-Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Andrew Toyota-Scion
Andrew Toyota-Scion is a 17-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. We are Wisconsin's only DealerRater-Certified Toyota-Scion dealership. Andrew Toyota-Scion -- where customer service is not just a department, but our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.

hybridguy
11/21/2009 8:53:06 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
Peter was very professional and responsive to my inquiry regarding a new car. I only had a short time, and he was able to effeciently value my traade in and develop a very good price on a new car. I would not hestitate to recommend him to anyone interested in purchasing a new car.

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clee
11/20/2009 3:16:32 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
Peter was great from the beginning to the end. He was interested in the client, cueing in on the client's needs and wants. Not once did I feel pressured to buy.

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siddkory
11/20/2009 2:27:42 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hackett

My Review of Andrew Toyota-Scion:
I bought a new Corolla from Andrew dealership. The Sales person, Matt Hackett, Was friendly and answered all our questions regarding the questions. He tried hard to get the car we wanted. I recommend this dealership to anyone looking for a new Toyota.

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vickypad
11/20/2009 10:29:18 AM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Andrew Schlesinger, James Vallier

My Review of Andrew Toyota-Scion:
James and Andrew were very good to me. Customer service is excellant. James and Andrew were really friendly. I thought that I was treated like family. I believe that my price for my new vehicle was really fair. My overall experience with Andrew Toyota was excellant.

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tltorrence
11/18/2009 3:05:44 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: James Vallier

My Review of Andrew Toyota-Scion:
James was very personable and knew what he was talking about. He not only got me a car but my sister as well. I will continue to work with James and send all my family and friends to him. He is definitely an asset to the company. Keep up the great work!!

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2busy2rest
11/11/2009 1:23:42 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jared Johnson, Peter Klein, Andrew Schlesinger

My Review of Andrew Toyota-Scion:
We were greeted at the door each time we arrived at the dealership, everyone is very personable and knowlegable. All dealings with Peter and Andy were unparalleled. In searching for our new truck they wasted no time in finding the exact truck we wanted. They each gave us their cell phones in case we had questions during the dealings of our new truck. The finance personnel (Jared) was also very knowledgable, answered all of our questions, extremely nice person to deal with.

Their customer lounge is very comfortable, plenty of refreshments, TV to watch, a kids area, a pleace to read the paper/magazines and also a place to make private phones if needed. The sales staff would come into the customer lounge to give not just us, but others as well, periodic updates. (You weren't just sitting there wondering what was happening.)

Overall, my wife and I agree that we have never been to any other place of business were we were treated with legenary customer service. We would recommend this dealership to anyone! Kudos to the entire staff!

Once again, we would like to say in dealing with both Peter and Andy they were top notch!

Thanks, loving our new Tacoma! Steve and Jackie

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Big Al
11/5/2009 8:11:03 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: KC Han, Peter Klein

My Review of Andrew Toyota-Scion:
This was my very first automobile purchase and I was nervous about the whole experience
of buying a car. My mother suggested I visit Andrew Toyota because she had had positive experiences with this dealership. Initially I was hesitant because I wanted
an Accord; but after test-driving this car and feeling like I was being pressured by
the salesman to purchase a car that I didn't like, I followed her advice. Listening
to one's mother is always a good idea. Mom was right. I never felt pressured into
making an immediate decision regarding buying a new car. The gentlemen who helped me,
K.C. Han and Peter Klein, were (and are) exceptional! They made me feel comfortable
right from the start. They were knowledgeable, personable, helpful and patient with
me. I never felt pressured to make an immediate purchase. They encouraged me to try
different versions of the Camry, and to take my time when I went driving the cars.
Options were clearly explained and they made me feel special. The Camry pretty much
sold itself, but these two men made the experience of buying a new car a stress-free
experience. I bought a 2010 Camry from this dealership. I even was introduced to the owner of the dealership, Andy. It is because of KC and Peter that I am now driving a
car that is really choice! Always listen to your Mother.

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Virginia Nixon
11/5/2009 7:00:23 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
I didn't feel pressured or rushed. Peter was very polite, pleasant and extremely knowledgeable of the Corolla LE and he was very patience with me. All my questions and requests were answered without delay. I wanted a printout from Toyota regarding the recall due to faulty brakes in cold weather and I emailed Peter on his off day which as Wednesday and He responded within a few hours. I was expecting an answer the next day. Peter went over everything in the vehicle with me before I drove off.
He aslo extended his customer service anytime no matter what. I was one of the most delightfulyl experiences of my life and I've purchased many cars in my life. I would recommend anyone to Andrew Toyota.

Virginia

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kathynardelli
11/3/2009 10:36:38 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Laurie Differt, John Moore, Dave Morris, James Vallier

My Review of Andrew Toyota-Scion:
The reason I always go back to Andrew is because of the people. I trust them. I've worked with John and Laurie in the past and it's always a good feeling to return to a place and see the same faces. This is the first time I worked with Dave, he was great. I worked with Dave because he called me a few weeks prior regarding my existing lease. If it hadn't been for his call, I would still be in my last car...and I LOVE my new car! I would definitely work with Dave again. However, without taking anything away from Dave, I was very disappointed when I realized that I didn't have James to work with. He made a wonderful impression on me two years ago...and if I had gone in on my own volition (not acting on Dave's call), I would have sought out James. ALWAYS a pleasant experience at Andrew! Thanks to everyone...

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