Andrew Toyota-Scion

Andrew Toyota-Scion
1620 West Silver Spring Drive
Milwaukee, Wisconsin 53209
(414) 228-1450

Manufacturers: Toyota, Scion

Need a New Car?

Dealership Amenities
17-time Toyota President's Award Winner
Nationally top-ranked Service Department
Authorized Toyota Certified Used Vehicle Dealer
Beautiful customer lounge with complimentary WiFi
Complimentary beverages for our customers
Complimentary two-way shuttle service
After Hours Drop-Off
Children's Play Room
Drive-In Service
Express Service
Parts Store
Rental Car Service Onsite

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed



Twenty-Four Month Rating: 4.8/5

94 Reviews

Overall Score: 5 Star Rating4.8



About Andrew Toyota-Scion
Certified: Andrew Toyota-Scion
This dealership is a DealerRater.com Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Andrew Toyota-Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater.com Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconcilation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Andrew Toyota-Scion
Andrew Toyota-Scion is a 17-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. We are Wisconsin's only DealerRater-Certified Toyota-Scion dealership. Andrew Toyota-Scion -- where customer service is not just a department, but our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.

Big Al
11/5/2009 8:11:03 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: KC Han, Peter Klein

My Review of Andrew Toyota-Scion:
This was my very first automobile purchase and I was nervous about the whole experience
of buying a car. My mother suggested I visit Andrew Toyota because she had had positive experiences with this dealership. Initially I was hesitant because I wanted
an Accord; but after test-driving this car and feeling like I was being pressured by
the salesman to purchase a car that I didn't like, I followed her advice. Listening
to one's mother is always a good idea. Mom was right. I never felt pressured into
making an immediate decision regarding buying a new car. The gentlemen who helped me,
K.C. Han and Peter Klein, were (and are) exceptional! They made me feel comfortable
right from the start. They were knowledgeable, personable, helpful and patient with
me. I never felt pressured to make an immediate purchase. They encouraged me to try
different versions of the Camry, and to take my time when I went driving the cars.
Options were clearly explained and they made me feel special. The Camry pretty much
sold itself, but these two men made the experience of buying a new car a stress-free
experience. I bought a 2010 Camry from this dealership. I even was introduced to the owner of the dealership, Andy. It is because of KC and Peter that I am now driving a
car that is really choice! Always listen to your Mother.

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Virginia Nixon
11/5/2009 7:00:23 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
I didn't feel pressured or rushed. Peter was very polite, pleasant and extremely knowledgeable of the Corolla LE and he was very patience with me. All my questions and requests were answered without delay. I wanted a printout from Toyota regarding the recall due to faulty brakes in cold weather and I emailed Peter on his off day which as Wednesday and He responded within a few hours. I was expecting an answer the next day. Peter went over everything in the vehicle with me before I drove off.
He aslo extended his customer service anytime no matter what. I was one of the most delightfulyl experiences of my life and I've purchased many cars in my life. I would recommend anyone to Andrew Toyota.

Virginia

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kathynardelli
11/3/2009 10:36:38 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Laurie Differt, John Moore, Dave Morris, James Vallier

My Review of Andrew Toyota-Scion:
The reason I always go back to Andrew is because of the people. I trust them. I've worked with John and Laurie in the past and it's always a good feeling to return to a place and see the same faces. This is the first time I worked with Dave, he was great. I worked with Dave because he called me a few weeks prior regarding my existing lease. If it hadn't been for his call, I would still be in my last car...and I LOVE my new car! I would definitely work with Dave again. However, without taking anything away from Dave, I was very disappointed when I realized that I didn't have James to work with. He made a wonderful impression on me two years ago...and if I had gone in on my own volition (not acting on Dave's call), I would have sought out James. ALWAYS a pleasant experience at Andrew! Thanks to everyone...

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2010 Corolla
10/30/2009 11:01:31 PM


Overall Rating: 4.8

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Maka Rousse

My Review of Andrew Toyota-Scion:
I had been shopping around for a new 2010 Toyota Corolla at dealerships around Milwaukee and unlike other dealerships, Andrew Toyota, espicially with the help of my salesgirl Maka Rousse, I had the most pleasant experience! She wasn't pushing, she was enthusiastic about helping me answer any of my questions. Not only did I leave with a brand new car but also with a great experience! I would definitely recommend this dealership!

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keeleysmom
10/26/2009 2:56:58 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jared Johnson, Dave Morris

My Review of Andrew Toyota-Scion:
Jared and Dave overall were extremly helpful throughout the entire process. Was very pleased overall and would recommend them to others. Best people to go to for a new car!!!! Love my car and the service given. Would go to Jared and Dave again for any further assistance.

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RBeauleau
10/25/2009 9:57:26 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Joyce Hooper, Peter Klein

My Review of Andrew Toyota-Scion:
Peter in the Sales Department was very helpful and friendly. He answered all of my questions and came up with the pricing structure that I wanted for the lease of my new 2010 Camry. He also facilitated the return of my current leased vehicle and made that process extremely easy as well. Joyce in the Finance/Leasing Department was also knowledgable and friendly. Overall, a very pleasant experience.

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becca1818
10/24/2009 7:55:03 PM


Overall Rating: 4.2

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
The people at Andrew Toyota (I worked mostly with Peter Klein) were very helpful and made the process of looking for a car very pleasant. I got a good price on my used car, and am very happy with it. It is in good condition and I haven't had any problems with it. Overall a good experience.

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drewd
10/22/2009 11:26:10 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Matt Hackett, Peter Klein, Dave Morris

My Review of Andrew Toyota-Scion:
As a first time buyer, I was pretty nervous and intimidated by the idea of buying a new car. All the people at Andrew were friendly and knowledgeable. I felt like I was taken care of every step of the way. They took the extra time to introduce me to my new car and the service staff. I highly recommend Andrew Toyota.

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Megan_R
10/16/2009 2:40:34 PM


Overall Rating: 4.4

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Maka Rousse

My Review of Andrew Toyota-Scion:
I purchased a Toyota Yaris last May. I worked very closely with Maka Rousse. She was incredibly kind and thorough in answering all of my questions. She was not pushy and very genuine in helping me chose the vehicle that suited me and my lifestyle. I definitely recommend Andrew Toyota!

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daskoam16
10/13/2009 9:06:23 PM


Overall Rating: 5

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Peter Klein

My Review of Andrew Toyota-Scion:
I had a great experience at Andrew Toyota. I was interested in buying a new car, but like everyone else, I wanted the best deal I could get. Peter Klein worked with me, answered everyone of my e-mails-even if he wasn't in the office, and even in person he was super friendly and never once came across as pushy. Peter was very helpful, had suggestions, was willing to listen, gave some advice, and worked with me to get a great price on a new car.
Overall, Andrew Toyota's staff is friendly, not pushy/overbearing, seem to enjoy their jobs, and are people who are just happy to see you happy. I would definately recommend checking out Andrew Toyota if you are looking to buy/lease a car.

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