Bought a used van and drove a very long distance to get there. They completely misrepresented the van as having FUNCTIONING all wheel drive, I got stuck in my own driveway when I got home! Had to have it towed to my mechanic only to discover one bad axle and 3 DIFFERENT SIZED TIRES! Who does that on a regular vehicle, let alone an AWD!? Don't let their smiling faces fool you. I expected to put some additional work into the vehicle since it was used, but come on.... When I called to let them know the issue, they acted like they had no idea the issues existed... How can you replace brakes on the front and not notice a broken axle and non-working all wheel drive? 3 Different size tires, really??? At a dealership that specializes in Subarus and Saabs, the rules of AWD tires should not be a foreign concept....BUYERS BEWARE! SCAM!

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I heard about Andrews from friends for years, and about the ethics and friendliness of dealing with them. I was surprised because it's not close. We bought a used Saab about a year ago, and I know the reason my friends were sold. The people are stellar, and I can trust them. The local Saab service company has left me with severe doubts about the quality, cost, and caring about the service.

I will go back to them again and again, and recommend them to anyone needing a car or service.

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