Got a 2009 Nissan Altima from Andy Mohr Ford Budget Center. Was told by Shannon, the salesman, that the car had been looked at, new brakes, and was ready for the road. Passenger side mirror glass was missing, and I was told it was supposed to be there the next day. TWO WEEKS LATER, FINALLY got it. A month later the car needed new brakes, and rotors all the way around. Found out the car also needed a new caliper on the right rear end. THEN found out it needed new struts and springs and shocks. Contacted BBB after not getting anywhere with the Salesman. Chris Houston contacted me, and said they would cover the front struts, but not any of the other stuff that I had already had fixed already, or still had to fix.
9 months after buy the car, the transmission went out on THANKSGIVING DAY. Contacted the loan company, and the warranty people about transmission and was told I was on my own. Dealership never contacted me back when I had reached out to them about it. Have constantly had my calls blown off. Worst customer service I have ever had to deal with. Only time Andy Mohr Ford seems to take anything seriously is when there is a BBB complaint.
AVOID AT ALL COST!