I wanted to see if I could get out of an older vehicle which I owe much more on than it's worth and which is starting to have several problems. I went here because it is close to work and a friend of mine knows Andy Mohr and said he had gotten a good deal at the dealership in Plainfield. Scottie Johnson was the first salesman I spoke to. He was very friendly and helpful. With my credit and with how much I owed on my current car I was told I would have to have at least a $1000 down and go with a new vehicle as the rebates would help offset the negitive value. I was fine with that. Then I was asked if I could go to $1500. Said I didn't think so but I would try.

After that I was informed that I had been approved for a new Silverado. I looked at other cars there and decided that the Traverse suited me better since I have kids. They ran the numbers and said I had been approved for that but, like with the Silverado, the payments would be pretty high. Mark asked if there were anyone else that could sign on the loan with me because if so than I could get by without using my car as a trade which would lower my payments since the amount I owed on it wouldn't be added to my new loan. When I said I couldn't make two payments his suggestion was to stop making payments my car and let it be reposessed, that it was no big deal and that no one would ever come back on me to collect. I said I wouldn't do that. His next suggestion was to go ahead and get the Traverse and then after a few months I could file bankruptcy. That also was no big deal since so many people were doing it. I have had a vehicle repo'd and filed bankruptcy so I know how bad it can be and what it does to your credit. I feel sorry for the people who fall for this pack of lies. I asked Mark what he had me down for on the down payment, $2000. Twice as much as I had originally been told. He also had me down as having a family member who worked for GM for a family discount even though I had told him several times I didn't. I decided to go elsewhere.

I went to a dealership in Franklin, found a Traverse which I liked and told the salesman I had already been approved a couple of banks. They ran the paperwork through the same banks which Mark told me had approved me and was declined. The finance manager in Franklin called the banks to see what the problem was and was told that my loan request for a new vehicle with Andy Mohr had been declined. The only thing I had been approved for a used pick-up, not what I need with kids.

I wouldn't go back there even if it meant I had to ride a bicycle back and fourth to work.

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After 3 or 4 phone conversations with the sales person and after filling him in completely about our credit situation, my wife and I went to see the salesman in person. After discussing 3 or 4 cars, he showed us a used ford escort and stated that we should have no problem getting into this car. He explained to us how they have many lenders that they go through, and if they cannot find a lender then they will finance the car themselves. I felt pretty good about what the salesman was telling us. He seemed straightforward and honest. After about 3 more days of phone calls back and forth, he told us that they were unable to find a lender, but not to worry, in cases such as these they will usually finance the car themselves. The next day he had us come to the office to "sign the paperwork" and finalize the deal. The "finanance officer", located at another andy mohr dealership, began handing us form after form to review and sign. Finally he handed us the finance paperwork to sign and I noticed that they had added around $2000 to the price of the vehicle. He explained it to me that since they were financing the car themselves and not getting their money right away for the car, like they would if someone else financed it, they had to add $2000 to the cost so they would make a profit. I asked him wasnt that what the high percentage of interest they were charging was for. He claimed no, that the interest didnt cover all the costs of a drawn out contract. I should have went with my gut feeling right then and there and just walked out on them, but my wife needed a car to get back and forth to work, and they knew that.

Then, just last week on friday, the "new" finance guy calles me and asks me when can they take the next payment for the car. I told him that the following Monday would be fine. When I checked my bank online the next day after he called, Saturday, he had already processed the payment. This demonstrates to me that they are not honorable people and just do not know how to keep their word nor how to do honorable business with ciustomers. I have already stopped two of my relatives from shopping with any Andy Mohr dealership and I will do the same with all my relatives, my friends and all the members from my church. They need to have all their sales staff, finance staff and management staff watch the movie Flywheel. They may learn something!!

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MERRY CHRISTMAS!!! I have been an EMT with Indianapolis EMS (used to be Wishard Amb Service) for almost 12 years and I have dreamed about this day. A day when I would be able to purchase a truck/SUV. I have always driven cars and I love sitting up higher in the ambulance. I have learned to listen to my gut feelings although I do not always get things done fast enough. I have been having a strong urge to get another vehicle, but wanted to wait until after the holidays. God had another plan for me. He put the "wheels" in motion for me to get to meet the wonderful people I had the privilege of meeting today. I had a great experience working with Rodney and Cindy. Rodney had a great knowledge base of the vehicle and Cindy had a wonderful, upbeat and positive attitude. I will definately be a returning customer and I will refer anyone I possibly can to this location!

I think I will get a little, fake Christmas tree and put it on the roof and take a picture of my most favorite Christmas present to myself EVER!!!!

Thank you all SO much! Cindy, Girlfriend, I hope you have an AWESOME Christmas! I could have sat and gabbed with you for hours!

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JESUS has Angels in all shapes and sizes and I met some at Andy Mohr Chevrolet, Lisa Staton,Ryan Copeland and Cindy Stidham. They worked thru the night to make sure that I did not leave the dealership in the same slowly breaking down vehical that I came in with. When Lisa said 7 Banks would like to finance you, I was like yea right. However, Cindy called around for what seemed like hours to find me the perfect deal. As I waited they came back with a deal I shook my head. They went back ran more numbers came back again and again I shook my head no. But Jesus had the final say and it was a dream come true. I had just said to my Granddaughter Champaigne that I would love to have a brand new car one day. You see I had my mind set on a 2005 - 2010 pre-owed but MY JESUS said "Merry Christmas" and used Cindy. Ryan and Lisa as Angels. You know, Chevy has that commerical with the guy selling cars looking like Santa right. Well I just want you to know that he was NOT at Andy Mohr on West 38th street last night it was Angels in the form of lisa Staton, Ryan Copeland & Cindy Stidham . I have been BLESSED.. I give all the praise and Glory to JESUS first, then to Lisa 2nd for calling me and Ryan for holding my hand thru the process but most of all to Cindy for using JESUS'S POWER to make it all happen.

So, if you are looking for a BLESSING .. and you are tried of driving around in the old beat up car/van with everything falling apart one item at a time, go see the Sales Women & Men at Andy Mohr. Go see Cindy Stidham while she still has the Blessings in the palm of her hand.

Thank you Lisa, Ryan and Cindy for letting Jesus use you to Bless me.

Oh Yea! I'm still waiting for Andy's Call?!

A VERY MERRY CHRISTMAS TO ALL.... ....

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My experience with sales was great. When I had to meet with the finance manager, the whole experience went sour. Cindy Stidham was one of the worst people I have ever met. I felt like an employee that was getting fired from a job. She was treating me like a second class citizen. I had to stop and remember why I was sitting in her office, oh that's right, I was buying a car. She was rude to me the day before on the phone. She was adamant that my wife had to drive an hour to come back to the dealership. The salesman offered to bring the paperwork to my wife's job, but she hastily screamed at him, " These papers can't leave the office". The best part of it all, I had my own financing. What a jerk. I am simetaneously posting on every social media outlet that I can. she made my experience horrible. She would not explain why my wife had to come back to sign. My wife works at the BMV, but she wanted proofs of address when they weren't needed since my financing was being done somewhere else. The next time I need a car, I guess I will have to find somewhere else.

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Went to see about a transmission issue that is covered under warranty, a warranty I purchased from Andy Mohr Nissan store, the service adviser immediately started questioning the quality of my warranty and saying did I read the fine print about it first and that not all warranties cover this type of thing, but mind you this is all his first response to me, after I told him well I purchased the warranty from a Andy Mohr store his look changed but was rude to me and not very interested it seemed in getting my business, I told him to have a nice day and I left.

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This car is listed on Auto Trader.com at $6988, and the posting lists air conditioning as included. Upon arrival at the lot, I discovered that the car does no have a/c (the sticker in the car window also indicated that it did), and the price posted on the car was $7900. The sales rep's name was Rodney, and he was very friendly, courteous, etc. However, when I commented that not having a/c was a deal breaker, he informed me that he could have it installed for $999. Upon further investigation, he informed me that having a/c installed would in fact be closer to $2000.

I am very disappointed in the way that this potential sale was handled.

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I am very pleased with the service I have received so far.The salesman was very friendly and helpful.We will continue to do business with Andy Mohr.

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Walter was very knowledgeable and friendly. But the car I bought was not detailed, just a car wash. I found a hammer underneath my seat. Maybe it was because I bought the car before it was officially on the lot. If you tell somebody the car will be detailed, it should be cleaned inside and out.

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My family has been purchasing GM products from this dealer for a long time and as always, there deal was not beat! Fantastic dealer, awesome sales personnel, and the experience was a very good one! Fast, easy purchase of a new vehicle was my take on it! Hope to be back soon!

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