Our family recently went to Andy Mohr Toyota to purchase a used car for our daughter that my husband had found online. Once we got there, we found out the car had been sold. We were disappointed and annoyed about the wasted trip. The sales rep did show us a couple of cars along the line of the car we had been interested in, but they did not work for us. As we were leaving we saw a couple of cars that looked interesting. My daughter went back inside, and could not find our original sales rep, but she did find Wesley. Wesley Watson listened to our story and went out of his way to be helpful. He was very personable, and knowledgeable. Long story short, we did purchase a vehicle, and Wesley Watson being the epitome of an excellent customer service representative was the reason we did! Jackie Maxwell
Wife’s polite version.
Mr. Watson saved the deal for Andy Mohr. When the car we were original looked for was gone I was gone, I wasn’t happy and was ready to go. Mr. Watson was polite without being condescending about the situation. My daughter has been happy with the car---she named it Heidi because its German and I haven’t found any major problems with it yet. The headliner sags in some places. But that’s been it. Ronald Maxwell
I Recommend This Dealer:
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