Andy Mohr Toyota Scion

Andy Mohr Toyota Scion
8941 E Hwy 36
Avon, Indiana 46123

Sales: (317) 713-8181
Service: (866) 664-7869
Parts: (866) 664-7869

Manufacturers: Toyota, Scion

Most Reviewed Employees
Max Hopper Max Hopper
Internet Manager
Russ Seals Russ Seals
Sales
Erik Spersrud Erik Spersrud
General Manager
Braxton Denton Braxton Denton
Sales
Sara Strahm Sara Strahm
Sales
Aaron Rhoades Aaron Rhoades
Service Advisor
Collette Hawkins Collette Hawkins
Sales
Geno Kyle Geno Kyle
Sales Manager
Gary Jones Gary Jones
Service Consultant
Joe Pollard Joe Pollard
New Vehicle Manager
Need a New Car?

Dealership Amenities
"Free" Shuttle Service
Drive-In Service
Express Service
Secure After Hours Drop-Off
5 Minutes from I-465
10 Minutes from Indianapolis International
15 Minutes from Downtown Indy
Free WiFi
Business Lounge/ Study
Children's Play Lounge
Customer Lounge Area
Cable TV
Free Coffee
Instant Financing
Parts Store
Pet Friendly
Vending Machines
Rental Car Service Onsite

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 8:00 PM

Tuesday: 8:30 AM - 8:00 PM

Wednesday: 8:30 AM - 8:00 PM

Thursday: 8:30 AM - 8:00 PM

Friday: 8:30 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: Closed


Service

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 8:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 1:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.5/5
45 Reviews
Andy Mohr Toyota Scion

Overall Score: 4.5 Star Rating4.5



About Andy Mohr Toyota Scion
Certified: Andy Mohr Toyota Scion
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Andy Mohr Toyota Scion has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Andy Mohr Toyota Scion
Andy Mohr Toyota Scion is Indianapolis Indiana's Premier Toyota Scion dealership. We offer a brand new full service state-of-the-art facility that includes the latest technology to service your Toyota or Scion. If you are looking for a new, Toyota Certified or quality pre-owned Toyota or Scion in the Indianapolis metropolitan, Hendricks or Marion county areas, you've come to the right place. Andy Mohr has Indiana's largest selection of new and quality pre-owned cars and budget cars, trucks, suv's and vans in stock. Door dings, paintless dent removal, minor or major collision repair, our Andy Mohr Collision Center in Plainfield will have you back on the road in no time. You really do get "Mohr for Your Money" at Andy Mohr Toyota.

jfragomeni@bsu.edu
4/29/2012 1:09:38 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Max Hopper

My Review of Andy Mohr Toyota Scion:
Max has rewritten the book on sales. Smooth, seamless, calm, and not pushy. This style sells cars. I wish Max all the best and keep up the excellent work.

We walked away with the vehicle that met our needs and we are extremely happy with our purchase.

Andy Mohr Toyota is a better place with people like Max.

To note, our financier Babu was also top notch.

Keep it up Andy Mohr.

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ComputerWheels
4/4/2012 12:07:23 PM

Overall Score: 4 Star Rating   3.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Rick Sullivan

My Review of Andy Mohr Toyota Scion:
They mail out trade-in offers with specified trade-in value, but won't honor it. Quoted a price that was higher than on the Internet, didn't provide a second key. Price was also higher than other dealers with the same model with fewer miles. Financing not explained adequately, had to call bank to see why total was higher than we thought.

Update since this review was posted:
We met with Erik Wilson, general manager of Andy Mohr Toyota, at his invitation. The dealership will provide us with a second key and will pay for two new tires when we're ready to replace them. We are pleased with Erik's offer and satisfied that our complaints have been resolved. Our meeting was pleasant and businesslike, and we commend Erik for his resolution of this issue.

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Response from: Andy Mohr Toyota Scion
Added: 4/18/2012 8:40:52 AM
Thank you for your time and willingness to work with me. I am glad we were able to reach a resolution that better met your needs. Please let me know if there is anything else I can do to help. -Eric Wilson GM Andy Mohr Toyota

phayden
3/19/2012 8:58:05 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shawn Eberwein

My Review of Andy Mohr Toyota Scion:
Shawn was very friendly, helpfull, and easy to deal with. There was no pressure from him, he simply talked to me about the truck, then handed me the keys and told me to spend some time with it. Once I was sold on the truck, the negotiation was pretty easy.

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IbrahimTawfeek
3/6/2012 9:50:16 PM

Overall Score: 4 Star Rating   4.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Brad Lawler

My Review of Andy Mohr Toyota Scion:
As a once disgruntled customer I can honestly say that Andy Mohr Toyota in Avon took care of my issues, and handled my situation with great care and professionalism. I had a bad initial experience with the dealership, but after making my issue known to the right people they went above and beyond the call of duty to earn back my business. I specifically want to mention Brad Lawler and all of his tremendous help rectifying my situation. He definitely took care of me, and because of his efforts the dealership was able to retain me as a current and future customer. Thanks again Brad! I look forward to working with you in the future!

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Camryowner07
3/6/2012 1:53:31 PM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Frontdesk receptionist

My Review of Andy Mohr Toyota Scion:
I bought my Toyota Camry at this dealership and called this morning to schedule its required maintenance. The front desk transferred me to the service department, where, according to my phone display, the telephone rang for two minutes but no one answered nor did it go to voicemail or back to the front desk. I called back and asked when someone might be in the service department so I could call back. I was told "they were back there" and she would take my name and number and have someone call back. That was three hours ago. No one has called. Andy Mohr Toyota obviously has too much business and cannot even give customers the courtesy of a return call. I shall find another Toyota dealership who perhaps still wants customers. Therefore, I can only rate this service department on customer service and overall experience -- both unacceptable.

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jcurry04
2/21/2012 12:42:42 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Shawn Eberwein, Joseph Pollard, Rick in finace

My Review of Andy Mohr Toyota Scion:
Friendly, courteous, staff. Conscience of my time. Not overly aggressive, which is very important to me. Salesperson made me feel important. will recommend dealership to family and friends.

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fisklemons
2/6/2012 9:47:23 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dennis Kitchens

My Review of Andy Mohr Toyota Scion:
Dennis Kitchens went above and beyond to make sure we were comfortable with the new sale. I would recommend to anyone looking to purchase a car to go through him as he is professional, knowledgeable (and when he isn't knows who is), and very kind. He was consistent, honest, and did everything without pushing us. Thank you Dennis!

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jonkowski
2/1/2012 6:53:59 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Geno Kyle, Dennis Kitchens

My Review of Andy Mohr Toyota Scion:
To sum it up in one word UNBELIEVEABLE! In close to 50 years of driving, I've never encountered a dealership that was so concerned with how they treat their customers. They were genuinely concerned with my satisfaction and did everything they could to make my experience the best ever. Not much dickering in price, because the brought to the table a fair and reasonable offer the first time. They listened to my concerns and insured that all issues were resolved. They followed up and took my phone calls even if they were not working at the time I phoned. They know how to treat their customers!

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82irishfan
1/22/2012 8:04:29 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Greg Vance, Geno Kyle, and Kevin Moore

My Review of Andy Mohr Toyota Scion:
I would recommend anyone who is looking for a car without the tense pressure of pushy salemen, and fear of being put in a lemon, to head to Andy Mohr Toyota in Avon. It was a relaxed atmosphere. Greg Vance understood what we needed and did everything in his power to get us into a car we never dreamed we could own, with payments we could manage. Of course, Greg's effort was assisted by the sales manager, Geno Kyle. Thanks for showing us that you were as concerned with our needs as much as running your business. You guys are the best.


Devoted Customers,

Josh and Sarah Hall

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Jasper1
11/7/2011 2:02:01 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Russ Seals

My Review of Andy Mohr Toyota Scion:
Buying a car as a woman can be very scary. Just another number, but NOT with Russ, he was kind and didn't push me into anything. He didn't rush me to make a decision. Because of that, I purchased a new Highlander and I am a loyal customer. I will not deal with anyone else. Thank you Russ!

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Response from: Andy Mohr Toyota Scion
Added: 12/19/2011 5:48:52 PM
Welcome to the Andy Mohr family! Thank you for your business and your positive review. I'm happy to hear that Russ exceeded all your shopping expectations. Thank you for your loyalty.

Erik Spersrud
GM

Reviews 11-20 >>