Antwerpen Mitsubishi
Randallstown, MD
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This dealership is very good, especially the owner Ronald. The service was great they treated me with respect and kindness. I will be referring others to the same dealership. I was very pleased with t Ronald. The service was great they treated me with respect and kindness. I will be referring others to the same dealership. I was very pleased with the work and effort he put into getting what I need done. More
I used their collision shop sadly twice. The first time they were very lazy with getting the part to complete of my vehicle. And yes sadly I had to bring my car BACK because my paint start The first time they were very lazy with getting the part to complete of my vehicle. And yes sadly I had to bring my car BACK because my paint started bubbling. A week in and the manager says that he had the painter paint my car again . This also took 3 weeks to complete. My car makes noises from the door they worked on and I have a 2023 so I know I shouldn’t have any sounds or paint damage. Im tired of the back and forth . More
Everyone I interacted with was positive and helpful. Dan, Antwane & Renee did a great job of helping me purchase the vehicle I wanted. I also received a follow-up call a few days later to see how everything Antwane & Renee did a great job of helping me purchase the vehicle I wanted. I also received a follow-up call a few days later to see how everything was going. I had a great experience. More
very good i like to thank john fortuna for all his help all around great guy and thank mr james for all he did from vicky and al alluisi i like to thank john fortuna for all his help all around great guy and thank mr james for all he did from vicky and al alluisi More
My experience I have had the best experience with John fortuna he has walked me through what I needed step by step he was very patient with me I would refer him as I have had the best experience with John fortuna he has walked me through what I needed step by step he was very patient with me I would refer him as a salesman to anyone he cares and gets the job done . Thank you More
tried charging 5k more than internet price they promised. The GM tied to say that didn't include the 1400 fee so now it was 1400 more than internet price. Cargurus.com indicates the history that they raised The GM tied to say that didn't include the 1400 fee so now it was 1400 more than internet price. Cargurus.com indicates the history that they raised the price of the car the day I was to buy the car. Kenny never tried to call me and rectify it. My credit was dinged, my insurance was changed before I was given written proof (obvious verbal is not set in stone) More
Great Experience This dealership was the best experience I've had buying a car. Salesman Kenny was professional and honest including all of the other staff. I highly r This dealership was the best experience I've had buying a car. Salesman Kenny was professional and honest including all of the other staff. I highly recommend this dealer. I would definitely buy another vehicle from them. #Kennydacarman More
Awful customer service and dishonest selling practices This dealership is a joke. If you see a low price online, just know they will not honor it. I tried to buy a 2008 BMW M6 for two weeks only to never g This dealership is a joke. If you see a low price online, just know they will not honor it. I tried to buy a 2008 BMW M6 for two weeks only to never get a response. I was told multiple times they are SO BUSY (literally in CAPS). I was a cash buyer, looking to pay the online price but then was sold on thousands upon thousands in dealer fees. The icing on the cake was this response I received from Mike Appleby, the GM of the dealership: "I paid 26700 for the car in August. I’ve spent close to 3000. Just in maintenance and have other fees in there. I really want to trade and car and work Someone who isn’t as smart as you and switch them to payment. I could make a lot more money with the right customer. I’m really in no rush either as it took me longer to get it ready I never really drove it through the fall convertible season. But the spring season is not that far away and I like this car" That is word for word, from the facebook chat. As you can see, the online price was not honored and I was too smart and too qualified to buy the car. This dealership is a joke! Are they in the business to sell cars or prey on the vulnerable. If you ask me, they prey on the vulnerable. More
This was the best experience I have ever had...great Everyone did a great job hats off to Howard the 3nd in service ...true pro ...that's to Matt general mgr he could not have done anymore foe me ....out Everyone did a great job hats off to Howard the 3nd in service ...true pro ...that's to Matt general mgr he could not have done anymore foe me ....outstanding....john teal More
Great buying experience! Went there to check out an Acura ILX, the staff was courteous and professional. I was offered a fair price for my trade-in, so I was ready to buy. Tim Went there to check out an Acura ILX, the staff was courteous and professional. I was offered a fair price for my trade-in, so I was ready to buy. Tim did a great job covering various aspects of the Acura, and an informative test drive. Jay also did a great job explaining in detail the different warranty and protection packages available during the financial stage. Would definitely buy from Antwerpen Auto World again, and will recommend them to friends and family in the market for a car.. More