Apple Valley Ford

Reason for Visit: Service

I recommend this dealer: No

My Review of Apple Valley Ford:
This dealership caused 1500.00 worth of damage to my vehicle during a repair that was performed in the service department. When it was clear to me they would not do the right thing, I sued the dealership. A 1500.00 judgement from a massachusetts court was ignored. Another slightly smaller judgement from the same court was ignored. The dealership has since gone "out of business". I am still driving my vehicle with a dent in the hood, eight months later. I would not recommend this dealership to my worst enemy.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Apple Valley Ford:
I received a mailing that my Freestyle lease would expire on
Aug 25, 07 & I had until Jul 07 to inform Apple Valley Ford, Lunenburg,
MA.
I was scheduled for an oil change & stopped in to talk to the lease
rep.
It was the most irritating conversation I had. The guy kept
interrupting
me, not letting me finish my thoughts, then finished my sentences,
increased his volume when he interupted me, and a host of other
annoying
things. If I never have to deal with this guy again, I would be happy
to
deal with this dealership. It is just plain rude, not sociable, to be
constantly overridden and interrupted.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Apple Valley Ford:
This is a Ford dealership but I drive a Toyota Camry. When I was driving down Rt. 2A, I blew a tire out by running over something in the street. Anyhow, the nearest garage was this dealership.

Even though my car wasn't a Ford, the service tech took in the car, found a replacement tire, checked to see if the rim was bent, replaced the tire and 15 minutes later, I was back on the road. Total cost? $39. These guys were great to me, and when I look to replace my Camry, I might go Ford just to get the service department.

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