Totally, I have 6 Kia vehicles in my life and bought three cars from Archer Kia. Never had any problem with any other dealerships but having a horrible experiences with Archer Kia.
1. Didn't know what happened after the service, the Bluetooth system of my first car was cut on and off but the service dept blamed on me because I had 3 different types of phones from 2 different service providers so that's why causing the problems. Finally, asked Kia headquarter to get involve and spent almost 8 months back and forth for the replacement to solved the problem.
2. When I took my second car to Joe Myer Kia for the second oil change, Joe Myer stated the technician of Archer Kia was over tighten the drain plug and rotated itself, needed to replace the oil pan instead.
3. When I took my third vehicle back to Archer for the first oil change and tire rotation today but the service manager stated the technician was damaged the right side mirror, passenger-side front door and back door when drove in to the shop.
I just can't believe what happened to all my vehicles at Archer Kia, and I would never ever take my vehicles back to this dealer forever.