Ardmore Toyota Scion

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
Great experience for me and my husband. We traveled 85 miles to Ardmore Toyota on the referral of a friend and it was worth the trip. They treated us with respect. We have purchased three toyota's in the past at a dealership closer to our home but our last truck purchase was a nightmare! Ardmore Toyota helped us out of that bad lease that we pay too much for!
We can't reccommend them enough!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
Honest & friendly sales people. We bought a certified used vehicle. They gave us a great price and top trade in value. We also purchased the service package and are very happy with the service department. They are always friendly and make the wait very comfortable. We highly recommend this dealership!!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Ardmore Toyota Scion:
Do not buy used vehicles from them. They do not disclose to the customers that their used cars ware in major accidents, they repair them and sell as regular "clean cars" with "clean" Carfax reports. Two years ago it was the best dealership to deal with but now they provide poor customer service, appraise your vehicles low and always try to make big money on your problems.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
I purchased a 2010 Prius with all of the special options including the solar panel roof, navigation, blue tooth and more! The sales staff and management at Ardmore Toyota are the best in the business and if anyone in the USA wants to purchase and type of Toyota or Scion, I would tell them to contact Ardmore Toyota first. Pay the shipping and have it sent to wherever you live, its worth it! I travel alot for business and my salesperson was in contact with me throughout the process from the initial visit to the dealership, updates on the production date of my special ordered vehicle, and even the process of the purchase price and financing options were easy to understand and this made the experience even better.
A friendly and knowledgeable staff from sales to finance to service. They are all trained to be the best at their job and I would not only recommend this dealership to anyone looking for a new or quality used car, I will definitely be purchasing other vehicles from them soon! It is nice to finally find a dealership that understands that each customer needs to be treated to first class customer service and they will be loyal for life.
To everyone at Ardmore Toytoa - keep up the good work!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
I had a great experience...again. My first car I bought, Camry, was at Central City Toyota years ago, and I just bought a used Toyota 4Runner from Ardmore Toyota recently. (Both of these dealerships are owned by the same people). This was my first used vehicle that I ever purchased and I was 100% satisfied with everything from the price down to the customer service I received. I shopped the internet for this car and I got a very quick response from Ardmore Toyota. They got back to me right away! Other places I inquired at did not get back to me at all, which was surprising.

I already sent my friend, as well a co-worker of mine, to buy from Ardmore Toyota, which is why I am writing this today. They had a great experience and thanked me for sending them to Ardmore Toyota. It's nice to know my friends were treated great as well from the people at Ardmore. It is important for people to know that after dealing with Ardmore Toyota, I would trust and recommend them to anyone. They truly were sincere every step of the way in my purchase...and my 4Runner is amazing!

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
I purchased a 2009 Venza V6, AWD, premium package #2, sunroof, navigation, floor mats, wheel locks. Magnetic gray/light gray.

Sticker: $38,335
Price paid: $34,220 plus tax, doc fee ($120), and registration.

I was thrilled to get at-invoice pricing. Ardmore Toyota had to order the car but it took less than 4 weeks. I had solicited quotes from just about every Philly-area Toyota dealer, and Ardmore was the best.

Going to autotrader.com and obtaining a "trade-in guarantee" kept me from getting hammered on the trade-in (a 2004 Jeep Liberty).

I'd do business with Ardmore Toyota again in a heartbeat - good to work with and extremely competitive on price.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
This past Saturday I went to Ardmore Toyota concerned because my Sienna van was slipping and sliding in the rain. I was very worried because it was a definate safety issue and I drive a lot. The service department was so quick to help me despite the fact that it was a very busy Saturday. It turned out I needed new front tires. Although they could have sold me all four tires they told me I only needed two. They were also very good about educating me about why you move the back tires to the front and put the new ones on the back. I appreciated their attentiveness, quick service and willingness to educate me, the consumer. I know I have been to other service departments and been over sold, even more so because I am a woman.

The waiting room is large and comfortable, though very crowded on Sat. My kids really appreciated the hot chocolate and soft pretzels avaiable free for them. While waiting we walked into the adjacent new car building to browse, really just to kill time. My kids thought it was a real treat - checking out the cars and especially playing the golf game they had free of charge. The sales men were more than willing to answer my curiosity questions about the new cars and I never felt pressured to really consider buying.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Ardmore Toyota Scion:
I contacted the dealer about an internet listing. I was very specific about the exact car and made an appointment to see it that same day. I even asked a follow up question and got a response. When I arrived they showed me a different car (higher mileage and price). When I said it was not the one I inquired about I was told it was sold the night before.

While apologetic, it was a classic bait and switch.

Don't go to these guys. They cannot be trusted.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Ardmore Toyota Scion:
Either I pulled in too many questions or a bait and switch was used on me. I was brought in from an online ad for a 2005 Corolla . Someone from their internet team called me and told me the car was at their central Toyota dealership for $9,995. I was informed it would be driven to Ardmore PA. I began to drive out to Ardmore and a few minutes later was told no one could take it to Ardmore so it was still at Central Toyota.

I head to Central Toyota and am informed that the car has been sold, yet the ad is still online and a week later still no update on carfax that the car has been sold. They offer me a Corolla S instead with 32,000 miles. Asking price, 10,334+2 year warranty for $11,000 on a car listed on the sticker for $12,995. I head over the next day and the salesman that spoke to me had a chat with his sales manager for 20-30 minutes before informing me that, again this model has been sold. I ask someone else unrelated to go to the lot and ask about the same model. They are told it is for sale at $12,500. My mistake here was asking them to haggle, when the salesman gave an unrealistically low price the sales manager seemed to step in and cut off his sale before it could be completed. Dishonesty like this right off the bat doesn't bode well when the time comes to close the sale.

Share on Facebook

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Ardmore Toyota Scion:
Excellent service experience. Large, comfortable waiting area. Knowledgeable service people...handled job professionally and quickly. Was very pleased. Had purchased a "certified" used RAV-4 elsewhere, but they were eager to service it under the Toyota Certified Warranty.

Share on Facebook

Was this review helpful to you? Yes | No