Arlington Mazda

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Arlington Mazda:
Read my comment below...I accidently forgot to rate them on the stars.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Arlington Mazda:
I visited this Mazda service department for the 1st time because of a promotional mail piece that I received. I have to say that i was impressed with the level of service that I received from Arlington Mazda. They provided me with the promotional service and perform some other services for me at no extra charge. They even washed my car.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Arlington Mazda:
I shopped around all over Dc, I found Arlington Mazda to have the best service and knowlegable salesmen, they had the exact CX9 I was looking for. The price was within $100 from the dealer in Frderick, but it was worth the drive. I will definetly recommend John Frank and Arlington Mazda

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Arlington Mazda:
I found the car I was looking for on cars.com (A 2002 Saab) and after several calls over the course of 2 weeks to get details on condition I arranged to drive down from New York to purchase the car. After 10 hours of driving I arrived in the mid morning to "Sorry, we sold it last night. Would you like to look at our other fine used cars?"

They had my cell phone number, but did not call me. They could have saved me half the trip and a $150 hotel bill. What a miserable experience.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Arlington Mazda:
my daughter is very happy with the service she gets on her mazda 3 that she bought there.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Arlington Mazda:
my daughter is happy with her mazda 3

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Arlington Mazda:
They didn't want to budge on anything. They have the ridiculous playbook that they refuse to stray from even though you call them out on it. They have most of their cars in the warehouse district, so they try to take up all your time until close by driving you back and forth. I even refused to go, and the salesperson waited outside for a few minutes in the cold until I followed.

I offered a fair price the first time and they stayed above it. I tried a different day and a different salesperson, and asked for the last offer as a starting point, they refused that and added another $500. I actually went a third time (I live walking distance), and they raised it on me again on the same car each time saying that they would be losing money on it.

Even when I called them out on the discrepency, they lied to my face. They play it like a dealer that is concerned with making the most out of every car, instead of moving cars. Not as slimey as Koons Toyota, but they still like to play games.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Arlington Mazda:
Bought a used Mazda Protege5 from them recently, after the sale they tried to go back on their agreement (which fortunately was written). Now they have a chip on their shoulders and don't even want to talk to us. Service department is rude and incompetent. Car is currently being checked by another local mechanic to verify if the work was even done.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Arlington Mazda:
I bought my niece a 2000 Kia Sportage from this dealership. When we went to pick it up it did not have any of the inspection stickers on it. I took it back and told them that it needed to be inspected. They sent me to their auto mechanic place to have it inspected only to find out it would not pass inspection there were problems with the shocks. They reluctantly had the shocks fixed and I took the car home. I now have the car two weeks and the engine light went on. I took back to the dealerships mechanics and guess what, the Engine has to be replaced. Thank goodness the car still has the manufacturer's warranty plus I bought additional warranty to 36,000 miles. I would think a Rosenthal dealership in Arlington would be more reputable.

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