Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
967 Reviews of Arlington Toyota - Service Center
Sort by
March 31, 2024
I really appreciated that the service dept was able to take my car without an appointment and quite promptly . Everyone was polite . They also offered me a loaner or a pick up service . I dropped the car take my car without an appointment and quite promptly . Everyone was polite . They also offered me a loaner or a pick up service . I dropped the car with a radiator issue and 4 warning lights on the dashboard, and those were the problems I needed to have addressed . The radiator was replaced and it is working fine , but the warning lights were still there . More
by regisalmeida
Employees Worked With
Keonne
Helpful March 28, 2024
Excellent service from start to finish. On top of great customer service I was able to have some freshly made popcorn while sitting in the waiting room. Highly recommend On top of great customer service I was able to have some freshly made popcorn while sitting in the waiting room. Highly recommend More
by Dan Capital
March 21, 2024
We took our 2020 Toyota Corolla to get fixed on September 2023. After they fixed (it was $2300.00)we got our car back. Drove home and it started having a sound that was not there before. We took the car back 2023. After they fixed (it was $2300.00)we got our car back. Drove home and it started having a sound that was not there before. We took the car back and they let us know that it was the transmission and it will cost us $8000.00. I spoke with the representative that was attending me and let him know it was odd that we took the car the first time and after two weeks it had a sound and it was the transmission with $8000.00 charge. After a couple of months I took the car to a different dealership and they took the time to check what really was the problem and resolved it for less ($2800.00) than the $8000.00 this dealership quoted. Conclusion, get a second opinion! Follow your gut and your intuition when it tells you that someone is not being honest. More
by yaresca81
Employees Worked With
Do not remember
February 29, 2024
Arlington Toyota was great. The Chauncey team was great also. Everyone took very good care of us. The Chauncey team was great also. Everyone took very good care of us. More
by Sherry
February 24, 2024
Good job very nice people in timely manner they do very good job and hopefully good job and hopefully More
by Akhdar2003
Employees Worked With
February 22, 2024
They took care of all my needs and were spot on with doing what needed to be done. Also appreciate the clean car. doing what needed to be done. Also appreciate the clean car. More
by rosanna.colucci.1350
Employees Worked With
February 20, 2024
Arrived esrly and wad quickly chrckrd in. An airbag recall was added to the routine msintenance and all work was accomplished in less than 2 hours. Chauncey, the service rep, fid a great job An airbag recall was added to the routine msintenance and all work was accomplished in less than 2 hours. Chauncey, the service rep, fid a great job of moving the pace of e Work & keeping me posted. More
by Releb
Employees Worked With
February 13, 2024
Buenas tardes señor, estoy mas que dijustadisima, me acaban de robar en su consepcioanrio y además se rieron sus trabajadores en mi cara. Hace año y medio fui a hacer la rotacion de goma y cuando fui n acaban de robar en su consepcioanrio y además se rieron sus trabajadores en mi cara. Hace año y medio fui a hacer la rotacion de goma y cuando fui nuevamente hace un año me habian desaparecido la yave de clan, tuvieon que darme nuevo juego clan para hacer la rotación de gomas, y hoy por haber tenido esa amarga experiencia la vez pasada, mandé a hacer cambio de aceite, cambio de filtro de motor y rotación de goma, cuando llamé a hacer la cita por la mañana para las 10 00 am, a nombre de Lilleana Albertina Macet Gil, Toyota corola del 2017, me dijeron que yo tenía cupón y que el cambio de aceite era $19.50 dólares y no fue así me cobraron más y además me cobraron la rotación de goma, y cuando fui a mi carro revisé para ver si mi yave de clan se encontraba y no estaba cuando le pregunté a la muchacha rubia que me atendió ella buscó y buscó y no la encontró y cuando fue a averiguar por mi yave de clan vinieron y me dijeron que no estaba y que por esa razón no me hicieron rotación de goma, o sea me iva confiada para mi casa porque supuestamente me habían hecho rotación de gomas, cosa que era mentira porque me lo cobraron, si no llega a hacer porque yo revisé mi carro para ver si la yave de clan estaba, no me entero que el servicio no se había hecho, fue una falta de respeto y además se reían de mi..jamás pensé que a una mujer sola le podrían hacer semejante abuso, espero me ayude con respuesta clara para este dijusto tan grande del robo que me ivan a hacer hoy más la burla de el maneger con la muchacha rubia que me atendió Gracias.. Good afternoon sir, I am very upset, I have just been robbed in your conepcioanrio and your workers also laughed in my face. A year and a half ago I went to do the rubber rotation and when I went again a year ago my clan yave had disappeared, they had to give me a new clan game to do the rubber rotation, and today because I had that bitter experience last time , I sent for an oil change, engine filter change and rubber rotation, when I called to make the appointment in the morning for 10:00 am, in the name of Lilleana Albertina Macet Gil, 2017 Toyota Corolla, they told me that I had a coupon and that the oil change was $19.50 dollars and that was not the case, they charged me more and they also charged me for the tire rotation, and when I went to my car I checked to see If my clan yave was found and it wasn't there, when I asked the blonde girl who attended to me, she searched and searched and didn't find it and when she went to find out about my clan yave, they came and told me that it wasn't there and that for that reason They didn't rotate my tires, that is, I was confident that I would go home because supposedly they had rotated my tires, which was a lie because they charged me for it, if they didn't do it because I checked my car to see if the clan yave I was, I didn't realize that the service had not been done, it was a lack of respect and they also laughed at me... I never thought that such abuse could be done to a single woman, I hope you can help me with a clear answer for this big problem about the robbery that they were going to do to me today plus the mockery of the manager with the blonde girl who served me Thank you.. Mostrar texto citado More
by lyly.kdol
