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Arlington Toyota

4.8

609 Lifetime Reviews

10939 Atlantic Blvd, Jacksonville, Florida 32225
Call (904) 424-8825

Top Reviewed Employees

Mike Sandelin, Service Advisor, Arlington Toyota

Mike Sandelin

Service Advisor
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kara Hinton, Sales, Arlington Toyota

Kara Hinton

Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Needham, Assistant Service Manager, Arlington Toyota

Mike Needham

Assistant Service Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Marinelli, Sales , Arlington Toyota

Mike Marinelli

Sales
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

June 24, 2017

"Car review"

- Me

Mike Penello was awesome!! He spent a lot of time with us and was very knowledgeable. He was patient and did not put any pressure on us at all. Would come back for sure.

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Employees Worked With

Mike Penello

June 23, 2017

"Great service, long wait"

- Felicia

I'm a first-time Toyota owner so this was my first experience at Arlington Toyota for service. I did not purchase my vehicle at a Toyota dealership. But when I asked other people with Toyotas to suggest where to have an oil change the most consistent response was to take it to the dealership. I made an appointment online a week in advance and indicated that I would wait for the service to be completed instead of dropping it off and coming back to pick it up when it was done. I received 4 email reminders and a phone call the day before to confirm the appointment. I arrived on time and waited well over an hour before Rande came in to advise me that the car needed a new battery. He was very knowledgeable and personable. When the car was done it had been washed, which was a very pleasant surprise. I was very pleased with the service and Rande. The only reason I did not rate the service as excellent is because I waited almost 2 hours for an oil change, and subsequently a new battery, even though I made an appointment in advance. I will definitely go back for future service and would recommend to others but I will also be prepared for a lengthy wait and share this with others as well.

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Employees Worked With

Rande Kristaianson
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

June 23, 2017

"First car buying experience = no sweat on my brow "

- Gwen218

Mike Penello hustled hard when we returned a second time after being prequalified for a loan through my bank. No pressure, no nagging... it was a good first car buying experience for me, I appreciate him so much. Showed him what we were looking for, after a couple of recommendations, got a 2014 Toyota Corolla with some extras... i.e.:GPS, rear view camera, I'm pretty low key so it will be interesting to figure this stuff out.

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Employees Worked With

Mike Penello

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Photos & Amenities

  • After Hours Drop-Off
  • Cable TV
  • Customer Lounge Area
  • Express Service
  • Free Coffee
  • Free WiFi
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
Arlington Toyota, Jacksonville, FL, 32225