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Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

Albany, NY

4.0
252 Reviews
Call Service Center (518) 704-6897

252 Reviews of Armory Chrysler Jeep Dodge Ram Fiat of Albany - Service Center

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April 24, 2024

be sure to get a price quote on any service before you bring your vehicle here. it seems they have a bad habit of performing services without first giving the customer quotes and options More

by never again
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Paul - service advisor
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Helpful
April 24, 2024

No one answers the phone in service dept. Thus us a new problem. Rarely check messages n return calls, even if they do when you call back once again no one answers. Bought new Jeep n rear bum More

by CAMIEBOO17
Recommend Dealer
No
Employees Worked With
Whomever is supposed to answer phones in service dept.
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Helpful
April 24, 2024

Very timely service and very professional. All of my service needs was met. I am pleased More

by rvsateam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Apr 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Armory Customer Relations Team

Helpful
April 24, 2024

Friendly and prompt, performed all services requested. Even solved a questionable front end noise that had been worrying me. More

by THROWBACKPAUL21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marlone Hardie
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Apr 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

Helpful
April 24, 2024

Armory Garage has met my sales and service needs for years. All sales and service representatives are professional and efficient. More

by MPATWAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carolyn Hendrickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Crist
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Armory Customer Relations Team

Helpful
April 23, 2024

Outstanding Paul Casella in service dept best of the best Billy in sales now is buying vehicles outstanding been doing business with armory many yrs More

by bigboba11968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Casella
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Apr 23, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Paul and Billy delivered such a great experience! Best Regards, Armory Customer Relations Team

Helpful
April 22, 2024

They were great, very professional very courteous. Enjoyed my time.there Thanks for the service. More

by Stephenlkjk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Stephen, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Best Regards, Armory Customer Relations Team

Helpful
April 19, 2024

The service staff is friendly, knowledgeable and courteous. They took care of the issues in a timely manner. More

by CBE.2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica.
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Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

Thanks for sharing your thoughts about your experience with Armory Chrysler Jeep Dodge Ram FIAT of Albany. We appreciate your business and hope to see you again soon! Best Regards, Armory Customer Relations Team

Helpful
April 19, 2024

Marlon Hardie is a credit to Armory. He is friendly, helpful, and highly professional. Armory’s service is top notch in all respects. The entire staff is always pleasant and accommodatin More

by RCROSS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Comtois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Armory Customer Relations Team

Helpful
April 19, 2024

Service was great. Repairs made promptly. Great communication from advisor all through the process. Well done! More

by johnmasker63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
A J in Service
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Apr 22, 2024 -

Armory Chrysler Jeep Dodge Ram FIAT of Albany responded

John, It's great to hear that AJ and our service team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Armory Chrysler Jeep Dodge Ram FIAT of Albany! Best Regards, Armory Customer Relations Team

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