Assael MINI

Reason for Visit: Service

I recommend this dealer: No

My Review of Assael MINI:
Had car servied for an oil change, and brake replacement. The next day the power steering failed and burned the main harness, damaged the battery, and power steering unit. It took close to a month to get my car back. My insurance agents were left unattended for a couple hours before allowed in the back service area to asses the damages to my car. Was also informed by the insurance agent that the serice department is severly understaffed. Tried many times to contact the service manager, but never got a response during the entire ordeal.

One of the firemen who put the fire out on my car also spoke poorly about getting service done at this dealership. Beware!

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