Read Reviews Atlantic Auto Group

Atlantic Auto Group

Atlantic Auto Group

6820 Tilton Road
Egg Harbor Township, New Jersey 08234


(609) 646-3909

Atlantic Auto Group
Manufacturers: Audi, Chrysler, Volkswagen, Jeep

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.8
  • Overall Experience:

    4.7
  • Pricing:

    4.6

24-Month Rating

based on 151 reviews

4.8

4.8 out of 5

157 lifetime reviews

Atlantic Auto Group

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

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Certified: Atlantic Auto Group

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Atlantic Auto Group has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Atlantic Auto Group

Atlantic Auto Group offers many automotive products and services to our Atlantic City area customers. From quality new Volkswagen, Jeep, Chrysler, and Audi vehicles to used cars, we know anyone looking for a luxury car, convertible, or sports car in Greater Atlantic City - South Jersey will likely find what they want at our dealership. We carry a comprehensive line of new 2012 and coming soon 2013 Volkswagen, Chrysler, Jeep, and Audi cars, including the Routan, Wrangler Unlimited, Grand Cherokee, Jetta, Q5, A4, 300 and 200, making us a good choice as your greater Atlantic City Volkswagen, Audi, Jeep, and Chrysler car dealer.

Our services include trusted Volkswagen, Audi, Chrysler, and Jeep car repair, original Volkswagen, Chrysler, Jeep, and Audi parts, auto body repair , and financing to help our greater Vineland, Pleasantville and Philadelphia area customers purchase the car of their dreams.

Call Atlantic Auto Group or come visit us in person from Philadelphia, South Jersey, Vineland and Pleasantville. We're conveniently located at 6820 Tilton Road and look forward to helping you with your automotive needs.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 8:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

Cable TV Free WiFi
Customer Lounge Area Parts Store
Drive-In Service Television
Express Service Vending Machines
Free Coffee

wwglenn
5/16/2013 10:53:58 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brendan Franco
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Atlantic Auto Group:

The salesman was very friendly an knowledgeable. I was given more information than ever before about a vehicle. Overall a very pleasant experience compared to other dealerships.

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toochee
5/13/2013 9:21:49 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank Gruber
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

Frank was extremely helpful. He did not pressure us at all. He listened to our needs and showed us the minivan that suited us best. When we had a fender-bender, with our new van a week later, he called to make sure everyone was okay.

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stagar
5/13/2013 6:27:53 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brandon Franco
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

I was looking for a particular Jeep, 2013 Wrangler Unlimited MOAB in black. I found the car on the internet, called, made the deal over the phone and picked it up! Everyone involved was friendly, and I couldn't have asked for better experience. I will definitely come back, and tell anyone looking for a car to go Atlantic Auto Group. Franco was a great salesman to deal with!

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larotondas
5/12/2013 9:14:03 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe Q.
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

We visited Atlantic looking for an Audi after looking at a Mercedes dealership. Joe went out of his way to make this deal happen. My new Audi is a 25th Anniversary gift and I am as "over the top" happy with my new Audi as I am of my husband of 25 year!

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mary0425
5/3/2013 8:18:12 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Troy Henderson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

had previously purchased an 2005 impala ls in 2010, the car was great even as we approached a 100,000 miles, just regular maintenance, service department always took care of my husband and i,,we received a courtesy call from troy henderson from atlantic auto group about how are impala was running and so on ,we told him it was fine, but getting up there in miles,Troy recommended we come up and check out some pre-owned vehicles,,so we did today and found a beautiful chrysler 300 and drove off the lot. we can't say enough about are experience, there was no pressure, troy was up front and courteous, and walked us through, also hats off to henry, who was also a great help.. i know when the time comes we will be back,,,,sincerely, mary banks

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Oettl
4/30/2013 1:48:51 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neil Gruber
  • Customer Service:

    5
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.4

My Review Of Atlantic Auto Group:

I was very happy with my experience at Atlantic Auto. My salesman Neil Gruber was very helpful, and understood my unique situation. The finance people also helped to make the deal possible. Neil also followed up after my purchase and offered to help with any questions I had, which I liked. I would definitely recommend both Neil and Atlantic Auto Group to a friend.

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chucksanass
4/24/2013 1:22:07 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: No
Employee(s) Dealt With:
Chuck
Sales Manager
  • Customer Service:

    1
  • Quality of Work:

    N/A
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    3
  • Overall Score:

    1.5

My Review Of Atlantic Auto Group:

This review is based solely on sales and not service. We leased a brand new 2014 Jeep Grand Cherokee on a Tuesday evening. With about 100 miles on the car and only three days later, the car would not start. When I called the dealership, they would not send anyone to take a look at it, we were told we had to call Chrysler Roadside Service. While on the phone with Chrysler Roadside Service, the person told my husband to remove the cover of the push-button ignition and try putting the key directly in. My husband told that person that it didn't look like the cover comes off and didn't want to mess with it. The tow truck driver - who Chrysler Roadside Service sent out - however, did attempt to take off the cover and in the process scratched the dashboard...and discovered there is no place to put a key behind that cover. The lights, radio, etc. would all come on, my husband checked the battery and it was fine. I called the dealership to let them know that, besides the fact that my brand new car would not start, now it was scratched. I was transferred to Chuck, the Sales Manager. Chuck told me that he was not responsible for the scratch, that was between "me and MY tow company." He also tried to downplay the fact that a brand new car would not start by telling me it was probably just the battery. I told him it was not the battery, to which he replied, "I didn't realize you were a mechanic", he had an attitude the entire time I spoke with him. Chuck was the rudest person I've spoken with in a sales situation. When we went to pick up the car, my husband told Chuck he owed me an apology. Chuck wouldn't even look at me, he turned his head to his computer screen and ignored me. Additionally, the salesperson told us during a test drive that navigation was included. After we signed the papers and got the car home, we found out that navigation is not included with the 2014 model and it would cost us $595 to order it through the dealership. Although our salesperson promised to look into the matter, I doubt there is anything he can do since when we explained that problem to Chuck, he just reiterated that it is not included, and we've heard nothing more from our salesperson. On another note, Jim, the Service Manager is the complete opposite of Chuck and was courteous, friendly and assured us he would do everything to make sure that the car was in new condition. While I'm not happy that the car wouldn't start, I realize that mistakes happen and that's OK. However, to be treated the way we were treated by Chuck is a disgrace.

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kjrbarnes
4/17/2013 1:38:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Frank Gruber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

Frank Gruber was great to work with... No pressure, and addressed our issues. Thanks very much for your help. Would use Atlantic Auto Group again.

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dbarry11
4/16/2013 10:56:08 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Neil Gruber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Atlantic Auto Group:

Neil was great. Very helpful and thorough. He answered any and all questions we had, and worked with us on price. It was a very positive experience, and we will recommend him in the future.

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leoneil20
4/16/2013 6:05:00 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
MIke S and Steve
  • Customer Service:

    N/A
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    1
  • Pricing:

    1
  • Overall Score:

    2.3

My Review Of Atlantic Auto Group:

People are courteous and deceiving. I am victim of misleading online ad. For your safety and peace of mind, I will stay away from this dealer.

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