Atlantic Hyundai

Reason for Visit: Sales (New)

I recommend this dealer: Yes

My Review of Atlantic Hyundai:
I just purchased a Santa Fe last week. This is the second vehicle I purchased at this dealership. I had no problems with the first car, but this time they really gave it to me. We agreed on a price "WITH THE TRADE IN". They threw in the roof rail cross bars, a cargo net, and they were even nice enough to get me a 0% financing. Little did I know, I was supposed to get them anyway. After their expert mathematicians ran the final numbers, with confusing tactics using sticker prices, taxes, trade in, rebate, tags, fees, and more fees you never heard of, I realized that I paid the price of the car, PLUS the trade in. I was too late because I realized this after I left the dealer. The next day, I went there, and they denied any wrongdoing. They are [violative content deleted]. They refused to cancel the transaction. I will contact Hyundai, and consumer affairs. And I can't wait to get my hands on the survey!!!!

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Reason for Visit: Service

I recommend this dealer: No

My Review of Atlantic Hyundai:
I am 70 years old Widow on a fixed income. I was taken advantage of by the service department (JOHN GROSSO) at Atlantic Hyundai. I have a 2007 Senata Limited that has 8000 miles on it and is garaged. I made an appointment for an oil change and inspection and was told my hoses were probably dried out and there might be many other issues about my car. I was afraid to drive my car the way he spoke to me. He SCARED me into getting a 30,000 mile "SERVICE". I just had a 6000 mile "SERVICE" in March.I left there paying $547.49 when i only wanted a oil change and inspection.When i told my son and my neighbor what occurred they told me i was taken.Vinny Barbato admitted they were wrong and offered me half the cost ($274.00). He said a check would be sent out right away. I waited a week and never received a check. My son called and they said Vinny Barbato was on vacation and nothing was done about the check. After 2 weeks Brian calls from service department and tells my son that there was a check for 180.00 there and if he wanted to pick it up. I refused the check because it was not the agreed amount. NEVER buy a car from this dealer. To take advantage of a 70 year old widow is pitiful.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

My Review of Atlantic Hyundai:
Went to this dealership after visiting Advantage Hyundai in Hicksville and they challenged me to get a better deal elsewhere. Well I did! I loved my experience at Atlantic. Its a big, beautiful dealership! They have lots of cars in stock and they really worked with my price range. They even certified my used vehicle for free. I walked out of there feeling completely satisfied that I got the car I wanted for the price I could afford. I walked in the door with my own pre-approved financing and I told them if they could match the rate, I would finance with them. They matched it without hesistation. I have recently brought the car in for servicing and was able to get a loaner car which was essential for me, however I needed to reserve the loaner two weeks in advance. Servicing took longer than expected (i think because I had a loaner they took longer to look at my car), but I am satisfied with the service I received and I didnt feel ripped off.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Atlantic Hyundai:
i would recommend it depending if there is a special sale or not. people read the fine print on rebates for their hyundai.

their service is decent, but long wait times. not the best, but by far not the worse.

i would definitely go back and use them again.

pricewise they could do a little better. for a inexperience buyer, you probably want to learn how to haggle more and do your research before you go buy any car. i bought my first new car here, it wasnt so bad, but i learned a good lesson.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Atlantic Hyundai:
having dealt with atlantic automall in all brands, they are the reason car salesmen have the reputation they do. Example is thier ads. Ever read the bottom? Probably something like this,

Must finance a minimum of 90% through dealer(paynig cash = a higher selling price), 720 fico or better to get 12% interest( avg joe gets a criminal rate usually in the high teens), can only choose from cars in thier inventory on the day you visit,bank fee destination fee and administrative fees extra.(whether or not they truely exist)

that is an exmple of some of the tactics they will use. my friend went in and they tried ripping her off by not telling her anything except a monthly payment. After a little advice from me she saved about $1000 and got put into a bank with gap insurance and an extended warranty. I used to be in the business!

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Atlantic Hyundai:
Tried to get a good deal during end of month. Faxed / emailed local dealers, and Atlantic offered the best deal. Confirmed the price over the phone, went over there to buy my new sonata, no gimmicks, no tricks, price was as quoted.

Great people, as everything I asked was answered in very friendly matter, my salesman with upmost friendliness, as well as professionalism took care of the deal like a smooth sailing. He taught me all the features, and even walk-through how to use em.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Atlantic Hyundai:
Without going into a diatribe, be very careful of this dealership. Sadly there are really NO salesmen only order takers or prequalifiers. The "Big Gun" seals the the deal, or to put it another way "The Big Gun seals the STEAL". That's where the be very careful comes in. Remember "If it's not in WRITING, it AIN'T".

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Reason for Visit: Service

I recommend this dealer: No

My Review of Atlantic Hyundai:
This dealer often " can not duplicate the problem ". While this may occur from time to time, how many people can not duplicate an problem described as "AM radio does not work". It took four visits to correct this problem. When the dealer used the same explaination for a faulty heating and air conditioning system I have to wonder if they really checked it at all.

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