Atlantic Hyundai
West Islip, NY
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2,823 Reviews of Atlantic Hyundai
It’s been 10 months since I bought my car here. The car didn’t have the floor mats and they were supposed to mail them to me. After months of “they are shipping tomorrow” and “they are on back or The car didn’t have the floor mats and they were supposed to mail them to me. After months of “they are shipping tomorrow” and “they are on back order” my salesperson stopped answering my calls, texts and emails. I decided to call the main number so I could speak to the sales manager. I called for 2 weeks and every time I asked the receptionist if I could speak to the sales manager only to be transferred to a line that just rings and rings with no voicemail. The receptionist also asked if she could give them a message and I agreed. Still nothing. I decided to try the General Manager and same thing. Finally after leaving a negative Google review the GM called me. He said he would have someone call me to remedy my situation. I finally got a call from someone claiming to be a “customer service manager”. She seemed sincere at first until she told me that she needs me to take down the review before she could help me. She said if I take it down she will immediately send me a tracking number. I told her that after all they put me through I didn’t trust that would happen. After 10 minutes of trying to persuade me she said she would call me back. That was 5 months ago. I guess they are hoping I will just go away. Not likely!! I’ve seen a few of the many (and deservedly so) negative reviews for this place and they all end with an insincere message from management to call them to resolve the situation. This is the same manager I couldn’t get a hold of when I needed them. More
I will never ever again do any business with Atlantic Hyundai, and I warn everyone to run and not to ever go there for service or any other car issues they’re having. These people at the service departme Hyundai, and I warn everyone to run and not to ever go there for service or any other car issues they’re having. These people at the service department, especially, Jonathan Roque, who is one of the advisors are crooked. More
My experience with Atlantic Hyundai has left me thoroughly disappointed. Despite assurances made during the sale, they failed to deliver on a simple promise: providing car rugs for my newly purchas thoroughly disappointed. Despite assurances made during the sale, they failed to deliver on a simple promise: providing car rugs for my newly purchased vehicle. Despite multiple attempts to rectify the situation, including calls and emails to the dealership, they continually brushed off my concerns with empty promises and excuses. It's disheartening to see a dealership prioritize closing a sale over fulfilling their commitments to customers. The lack of follow-through and disregard for customer satisfaction displayed by Atlantic Hyundai is truly concerning. I advise prospective buyers to proceed with caution and ensure all promises are documented before finalizing any deals with this dealership. More
So i was suppose to meet today with peter zorzy and instead this man came to talk with my father and i. Not only was he rude and condescending. They sold my 81 year old father 2 cars in less then 2 we instead this man came to talk with my father and i. Not only was he rude and condescending. They sold my 81 year old father 2 cars in less then 2 weeks commited auto fraud elder abuse and everything else you can think of. Sold my father a used car that died in 2 days Shame on you. Can you believe what this man told me. well we cant discriminate on older people if he wants to but a car we will sell it and i guess that includes cars that dont work. Ritik Khanna shame on you to sell my father a lemon this car the transmission died after 2 days your a horrible human being and Alexander J amato your a horrible human being to even sell my father a brand new 2024 car shame on you Lenny the loan person i dont know how in the world you were all able to approve him for over $60,000 loan when he lives on a fixed income of only social security. This is not the end More
Do yourself a favor and shop elsewhere! Anything will be said to make a sale! Blame was placed on ME multiple times through the leasing process. I have never felt so belittled and upset whe Anything will be said to make a sale! Blame was placed on ME multiple times through the leasing process. I have never felt so belittled and upset when trying to lease a car. And the number given to reach out keeps ringing! I regret ever walking into that dealership. More
You are the lowest on this earth to take advantage of an elderly person and sell him a used car that after 2 days stopped working. Do your self a favor walk out while you have a chance. Your horrible elderly person and sell him a used car that after 2 days stopped working. Do your self a favor walk out while you have a chance. Your horrible More
Don’t ever walk into this place they scammed by 80 year old father committed auto fraud sold him a lemon a car that after 2 days stopped working and then somehow got him to purchase a new 2024 car. No one old father committed auto fraud sold him a lemon a car that after 2 days stopped working and then somehow got him to purchase a new 2024 car. No one has returned my call they completely scammed my father it’s disgusting and believe me this is not over. Someone better call me back soon left my number can’t get a manager by the name of Tim was told he was on vacation then was told he left early because he was not feeling well. It’s terrible that I am being ignored and my father has been taken advantage of. it’s disgusting what the dealership did. The first used car they sold him had him drive with an engine that after 2 days stopped working took it back and instead they somehow convinced him to purchase a new 2024’car. So. Now my 80 year old dad owns 2 cars are you kidding right now??? Disgusting & Shame on you. More