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Atlantic Hyundai

West Islip, NY

3.5
2,823 Reviews

193 Sunrise Highway North Service Road

West Islip, NY

11795

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2,823 Reviews of Atlantic Hyundai

February 18, 2024

Very professional and Well rounded they made my expeience finding a car very simple and fast More

by NigelW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ritik Khanna
Feb 19, 2024 -

Atlantic Hyundai responded

Nigel, we're thrilled to hear that our Atlantic Hyundai team made your car-buying experience an efficient one! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

February 15, 2024

It’s been 10 months since I bought my car here. The car didn’t have the floor mats and they were supposed to mail them to me. After months of “they are shipping tomorrow” and “they are on back or More

by xasikaf331
Recommend Dealer
No
Employees Worked With
Sandra Redway
Feb 16, 2024 -

Atlantic Hyundai responded

Thank you for reaching out. Please contact me directly so we can discuss these concerns in greater detail and work toward an appropriate resolution. Respectfully, Lianne Dunne - CRM - 631-532-3742

Feb 16, 2024 -

xasikaf331 responded

Luanne, This must be a joke because you have my info. You are the one who called me to tell me that you'll send me the mats only if I took down the review first. When I told you I would only take it down after I received the mats you refused to send. I haven't heard from you since!! Send me my mats!!!

February 13, 2024

I will never ever again do any business with Atlantic Hyundai, and I warn everyone to run and not to ever go there for service or any other car issues they’re having. These people at the service departme More

by dorcelyneedson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Roque
Feb 16, 2024 -

Atlantic Hyundai responded

Thank you for the review. We strive for transparency and fairness in all our interactions, so it's concerning to see we've left the wrong impression. If you're willing, I'd appreciate the opportunity to get some additional details about your experience - would you please contact me directly at your earliest convenience? Thanks again, Tim Turnbull - Service Manager - 631-587-0700

February 11, 2024

Most dishonest dealership ever. Do yourself a favor and stay far far away from this place!!! More

by sovoley832
Recommend Dealer
No
Employees Worked With
All
Feb 13, 2024 -

Atlantic Hyundai responded

Hi, We want to understand what happened to cause this poor rating and do our best to resolve any concerns you have. Please reach out at your earliest convenience. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

February 10, 2024

My experience with Atlantic Hyundai has left me thoroughly disappointed. Despite assurances made during the sale, they failed to deliver on a simple promise: providing car rugs for my newly purchas More

by sawoto5889
Recommend Dealer
No
Employees Worked With
Sandra Redway
Feb 13, 2024 -

Atlantic Hyundai responded

I'm sorry to hear about your experience and the frustration it has caused. We aim for seamless customer service, so falling short of our commitment is not what we strive for. We understand how important follow-through is and would like to assist in resolving this issue. Please reach out at your earliest convenience to discuss further steps towards resolution together. Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

February 09, 2024

So i was suppose to meet today with peter zorzy and instead this man came to talk with my father and i. Not only was he rude and condescending. They sold my 81 year old father 2 cars in less then 2 we More

by Canela S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexander J Amato, Tim Turnbull, Lindsay Parisi, Ritik Khanna, Troy Calabrese
Feb 09, 2024 -

Atlantic Hyundai responded

Canela, thank you for reaching out. Please contact me directly so we can discuss this situation further. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

February 09, 2024

Iris was a great help. Definitely recommend trying to see her if you’re looking for a new car More

by whoamandz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Iris S
Feb 09, 2024 -

Atlantic Hyundai responded

Hi Mandz, we're happy to hear that Marissa provided you with great help at Atlantic Hyundai! We appreciate your recommendation and see you again! Enjoy your new ride!

January 27, 2024

Do yourself a favor and shop elsewhere! Anything will be said to make a sale! Blame was placed on ME multiple times through the leasing process. I have never felt so belittled and upset whe More

by Danielle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sandra Redway, Martin Flores
Jan 29, 2024 -

Atlantic Hyundai responded

Danielle, thank you for the review - this is certainly not the way we want our customers to feel while working with us. Your feedback is appreciated and will be addressed with our team so we can ensure all our customers receive a five-star experience moving forward. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Lindsay Parisi - General Sales Manager - 631-587-0700

January 26, 2024

You are the lowest on this earth to take advantage of an elderly person and sell him a used car that after 2 days stopped working. Do your self a favor walk out while you have a chance. Your horrible More

by suedelarosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Turnbull, Lindsay Parisi, Abhi Malhotra, Ritik Khanna, Troy Calabrese, Lenny Orlov
Jan 26, 2024 -

Atlantic Hyundai responded

Hello - I'm concerned to see this review and would appreciate an opportunity to discuss the situation with you & your uncle in greater detail. Could you please contact me directly at your earliest convenience? Thank you, Lindsay Parisi - General Sales Manager - 631-587-0700

January 22, 2024

Don’t ever walk into this place they scammed by 80 year old father committed auto fraud sold him a lemon a car that after 2 days stopped working and then somehow got him to purchase a new 2024 car. No one More

by suedelarosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Turnbull, Ritik Khanna, Lenny Orlov
Jan 22, 2024 -

Atlantic Hyundai responded

Suedelarosa, I'm sorry to read about your father's experience. This is not the kind of service we aim for and it's concerning to see that you feel ignored. We take these matters very seriously and would like a chance to address this directly with you. Please reach out at your earliest convenience so we can discuss further steps towards resolution together - Thank you, - Lindsay Parisi - General Sales Manager - 631-587-0700