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Audi Orange Park

Jacksonville, FL

Overview
Employees
Reviews
Vehicles
2.2
367 Reviews
If you're wondering, "Where is a new Audi dealer near me in Orange Park, FL?" Audi Orange Park - near Jacksonville and St. Augustine - is the local Audi dealer that can meet all your automotive needs. Our mission is to provide you with superior customer service at every stage of the car ownership experience. We start by offering a huge selection of new Audi sedans, coupes, and SUVs with the features you want, as well as pre-owned vehicles of almost every make and model. Our sales representatives listen to your needs, and their expertise will help match you to the ride that suits your lifestyle. We also make our entire inventory available online for your shopping convenience. Financing is fast and friendly with our Finance Center team. They're extensive knowledge of Audi financial products and network of reliable lenders works to get you an auto loan or lease payment that's as low as possible. You can start the approval process right on our website by filling out an online application. Your time is precious, and we appreciate you spending your time with us. So we do whatever we can to get you in and out in a timely manner. We encourage you to browse our website for inventory, specials, and more. Schedule a service appointment or a test drive before you come in. Check back monthly for our newest incentives.
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7230 Blanding Blvd

Jacksonville, FL

32244

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Showing 367 reviews

April 22, 2024

Came here from Indiana to get a car we were promised to be like new. It only had 2k miles on it and was less than a year old. Multiple promises from Ali the salsa rep. They wanted us to put in a deposit More

by Aaron
Recommend Dealer
No
Employees Worked With
Ali Itbi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Audi Orange Park responded

Aaron, we greatly apologize for any inconvenience this may have caused you. With regards to the Tesla the vehicle does have the Carfax listed on our Website and all third party sites and the salesperson did clarify it with you as well regarding the accident status. Nothing was hidden from you and if you would of purchased it we actually have the client sign the Carfax and provide them with a copy as well. I'm sorry that you had a didn't have a favorable experience with our client adviser and didn't like the practice of asking for a deposit. This is normal procedure for our store so that the vehicle would of been on hold for you to commute from Indiana. If you have any questions or would like to discuss this further please let us know. Much appreciated

Apr 23, 2024 -

Aaron responded

We told you about the accident not the other way around. I got a CarFax after seeing the damage and requesting it. Asking for a non refundable deposit on a vehicle listed as Non damage reported, but actually damaged. That was not disclosed ever, until we requested the Carfax after we showed your team the damage after being onsite. Please go here - https://www.cars.com/vehicledetail/8a0fc71d-1514-44b9-8d45-33c077741ae1/?attribution_type=se_rp No Carfax listed in fact its listed as no damage reported. Vehicle history by AutoCheck Get the AutoCheck Report Accidents or damage None reported Clean title Yes 1-owner vehicle Yes Personal use only Yes

Helpful
December 09, 2023

I had a horrible experience at Audi Orange Park. The salesmen will try every trick in the book to take advantage of you, including wearing you down, lying about the condition of a car, pushing you t More

by john c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Brown
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Helpful
November 02, 2023

I had a horrible experience trying to ask about an Audi A6 advertised on their website. The salesperson was unable to communicate on a basic level, then hung up on me when I asked what color the car was a More

by semerson
Recommend Dealer
No
Employees Worked With
Not sure of name.
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Nov 09, 2023 -

Audi Orange Park responded

Thank you for taking the time to leave Audi Orange Park your feedback. We strive for excellent customer experience with each and every visit. Please reach out to so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

Helpful
September 12, 2023

Den of thieves in my opinion. Took advantage of my wife charged her 8500 to change struts and shocks. That is not a misprint. I contacted everyone in the office and also e-mailed More

by firebouy
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It has been awhile and other than Hannania,It was just e-mails to service and front office people., Kenneth Steward
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Sep 25, 2023 -

Audi Orange Park responded

We are sorry to hear about your negative experience with Audi of Orange Park. We appreciate your feedback, as it helps us to improve our services and provide a better experience for all our customers. We understand your frustration and want to assure you that we take your concerns seriously. We encourage you to reach out to us directly at Audi of Orange Park so that we can address your concerns and work to resolve any issues you may have experienced. We want to make things right and earn back your trust. Our team is committed to providing excellent customer service, and we apologize for falling short in your case. Please allow us the opportunity to make it right. Thank you for bringing this to our attention, and we look forward to hearing from you.

Sep 26, 2023 -

firebouy responded

You should have responded when I tried to contact all of you including the owner. You take advantage of unknowing people and hopefully they like myself will go elsewhere.

Helpful 1
July 10, 2023

I will never deal with them again. The fiance manager is the worst. Salesman is above average. More

by jjames58
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Financial management , Kenneth Steward, Leo Hunt
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Jul 13, 2023 -

Audi Orange Park responded

Thank you for taking the time to leave us your feedback. We strive for excellent customer experience with each and every visit. Please reach out so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

Helpful 1
July 01, 2023

Had a very nice salesman but unfortunately when you have to go into finance the finance guy(Mike) is more of a salesman and truly not to be trusted. Shame! More

by mark k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike
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Jul 03, 2023 -

Audi Orange Park responded

We strive for excellent customer experience with each and every visit. Please reach out to us so we can better address your concerns and let us know how we can improve your experience in the future. Each of these reviews is taken closely into consideration.

Jul 03, 2023 -

mark k responded

When we weren’t taking all the stuff he was trying to sell us he decided to pull back on some free offers. Attitude towards customers needs improvement. Lucky I didn’t just walk out and go somewhere else but the salesman was so nice and accommodating I didn’t want him to lose the sale.

Helpful 2
May 19, 2023

This dealership is a den of theives. I went to North Orlando dealer and had a great experience after being treated horribly at Hannania. More

by dan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Don't remember names
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May 23, 2023 -

Audi Orange Park responded

We're sorry your visit didn't meet your expectations. We take your concerns seriously and would like to make things right. Please contact us to discuss your experience and find a solution. Thank you for your feedback and we hope to hear from you soon.

May 23, 2023 -

dan responded

Nothing to discuss. I’ll never buy a car from a Hanania dealership based on the times I bought an Audi there or tried to.

Helpful
April 01, 2023

Buy your Audi at Hanania. Make sure you ask for Israel. They work hard and put in the time for your business. More

by beachbound23
Recommend Dealer
Yes
Employees Worked With
Israel Walker and Mark Hanania
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Apr 04, 2023 -

Audi Orange Park responded

We really appreciate the excellent rating! Thank you for taking the time to leave us this feedback!

Helpful
March 29, 2023

This dealership is the biggest price gouger I have ever seen. They wanted to charge me $937 to mount and balance 3 tires. That is not a typo. Also wanted to charge $1,400 for a new wheel. This would be th More

by cpeppers71
Recommend Dealer
No
Employees Worked With
Service Department
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Apr 04, 2023 -

Audi Orange Park responded

We apologize that we did not exceed your expectations and will work to improve our service based on your feedback. We encourage you to reach out to us directly at (904) 565-4000. Please allow us the opportunity to make it right. Thank you for bringing this to our attention, and we look forward to hearing from you.

Apr 04, 2023 -

cpeppers71 responded

Are you interested in buying back this lemon? Less than 50K miles and this thing is nothing but trouble. Bought your $5K extended warranty that covers nothing. Can I get a refund on that? I’m listening.

Helpful
December 16, 2022

I would not recommend! Very very pushy and will rip you off! Will never purchase from them again!! More

by V
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Can't remember! From sales to manager
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