Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
203 Reviews of Audi Naples - Service Center
Sort by
March 18, 2024
The Naples Audi dealership is a comfortable, friendly and straightforward place to either purchase or have service performed on any Audi… they communicate very clearly and make either experience easy and ple straightforward place to either purchase or have service performed on any Audi… they communicate very clearly and make either experience easy and pleasant. You will feel you are among friends the moment you pull in…I couldn’t recommend them more … More
by hcue
Helpful February 28, 2024
Chasing resolution for 6 weeks! I signed an agreement for tire protection upon entering my lease in October '23. Had a flat on 11 January '24 - confusion b/n NAS & Audi on the con I signed an agreement for tire protection upon entering my lease in October '23. Had a flat on 11 January '24 - confusion b/n NAS & Audi on the contract - NAS still waiting on service details from Audi. Very frustrating! In the middle, I'm doing all the work - not very enjoyable!!! More
by jkball
November 10, 2023
incredibly hard to get anything accomplished with them, No call backs and ignore any problem, They have now responded and helped to rectify the situation--I am very appreciative No call backs and ignore any problem, They have now responded and helped to rectify the situation--I am very appreciative More
by rhbconsult
October 09, 2023
Drew and John were absolutely amazing at fixing my car. The entire process was as smooth as possible and they were very attentive to all of our questions and details regarding the car. I couldn’t have foun The entire process was as smooth as possible and they were very attentive to all of our questions and details regarding the car. I couldn’t have found better people to help fix my car. More
by Viktoryia
Verified CustomerEmployees Worked With
John and Drew
September 28, 2023
Great service and friendly stuff. They know what they’re doing. Always gave proper information not hoax! They know what they’re doing. Always gave proper information not hoax! More
by Kaustav
September 27, 2023
Charged for work that was identified in a recall. Wasn’t having an issue when they said they performed the recall work but when I started having the EXACT issue described in the recall they said paym Wasn’t having an issue when they said they performed the recall work but when I started having the EXACT issue described in the recall they said payment was my responsibility because the recall work was already performed. More
by Jw
Employees Worked With
Service
September 26, 2023
Great attention to detail. Loved the video footage in the service bay where I could see what they were doing and the very detailed overview of what my car needs to run optimall Loved the video footage in the service bay where I could see what they were doing and the very detailed overview of what my car needs to run optimally. More
by WLSTITES
Employees Worked With
Drew
September 25, 2023
Drew did an excellent job taking car of the servicing of my car. This dealership is always top notch when it comes to service. Always keeping you informed and excellent follow through. my car. This dealership is always top notch when it comes to service. Always keeping you informed and excellent follow through. More
by BENNY10YDS
September 24, 2023
Audi took very good care of my car and it was quick they waiting lounge was also a pleasant experience waiting lounge was also a pleasant experience More
by juanp.hurtado61
Employees Worked With
Other Employees :
A.J. Hill
