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Audi Natick – A Bernardi Auto Group Company

4.7

320 Lifetime Reviews

549 Worcester Street Rt 9, Natick, Massachusetts 01760
Closed 9:00 AM - 9:00 PM Hours
Call (800) 355-8488

Top Reviewed Employees

Seth Marshall, General Manager, Audi Natick – A Bernardi Auto Group Company

Seth Marshall

General Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Ryan Dery, Service Consultant, Audi Natick – A Bernardi Auto Group Company

Ryan Dery

Service Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Sothern Haigh, Audi Brand Specialist, Audi Natick – A Bernardi Auto Group Company

Dan Sothern Haigh

Audi Brand Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ed Quirk, Audi Brand Specialist, Audi Natick – A Bernardi Auto Group Company

Ed Quirk

Audi Brand Specialist
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.

Latest Reviews

January 15, 2017

"Great service..."

- Steven M.

Software update and oil change. Perfectly executed and user friendly. Pick up and delivery along with car wash made the experience worth the experience and price was as expected.

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January 10, 2017

"Great experience!"

- Thomas Dawson

Seth Marshall, the GM was great. The service was flawless, and effortless. I love Audis', and do recommend Audi Natick for sales and service. Td

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January 07, 2017

"Emergency Appointment goes smoothly"

- Maxwell Rich

I had a headlight burn out and needed it replaced the same day as I had to drive through a winter storm the next morning. I was near Audi Natick, having never used them before due to my normal dealer being in Fall River, MA. The service center was happy to accommodate me, the service center was lovely and efficient, the business center was perfect for working while I waited and the car came back perfectly clean and they even did a full check of the my Audi's fluids and other wearables to ensure the car was in good kit, all for just a headlight replacement. Very satisfied.

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Photos & Amenities

  • Certified Master Guild technicians - three of whom are ranked in the nation's top 40
  • Largest Audi certified parts department in the nation with over a million dollars in inventory
  • Modern service facility with the most up-to-date diagnostic and repair equipment available
  • Two-way shuttle service within a 10 mile radius
  • Business center with complimentary wireless internet connection
  • Quattro cafe complementary coffee, tea, hot chocolate, bottled water, and breakfast goodies
  • Children's play room
  • Comfortable waiting area complete with couch and television
  • Selection of reading material including daily newspapers and magazines
  • Friendly customer service professionals to assist in scheduling service appointments
  • Service reminders and appointment confirmations
  • Monthly newsletter with service coupons, product knowledge, and lifestyle information
  • New owner clinic dinners at the dealership to welcome you to tbe Bernardi family
  • Over 60 years experience in the service/advisor team
  • Late night / early morning vehicle drop off
  • Audi loaner vehicle when available for service appointments