"purchase of Audi C6"
Prem very knowledgeable about product. Excellent customer service. Purchase process very expeditious.
I would highly recommend Audi North to anyone looking for a car. I was especially impressed over Prem's knowledge of competitive market.
"Excellent Car Buying Experience"
My sales agent Prem Lawrence made the purchase of my new A-7 painless and enjoyable. He answered all my questions thoroughly and I never felt I was being pressured at any time. Even the financing process which can sometimes be a painful ordeal was seamless and easy. Everyone I dealt with at the dealershipwas always courteous and patient even though I changed my mind several times. I am very happy with the car Prem helped me choose and I would definitely recommend this dealership and Prem in particular. Thanks for a pleasurable car buying experience!
- Linda Lindberg
After some confusion and drama concerning the availability of this beautiful S3 we welcome our newest family member -named her "Silver Fox." David did an excellent job showing us a variety of vehicles without using the despised pressure sale-type approach. We test drove later that evening with Brian who is truly an Audi expert. David followed up the next day and immediately addressed our concerns. Mark, General Manager, also contacted us to resolve the confusion and personally apologize. After a swift and pleasant transaction with David and then Bill in finance we were on our way. We appreciate David staying after hours to meticulously explain the features along with the hands on demonstration of our Silver Fox.
Bottom line: Audi North Scottsdale went above and beyond to clean up a botched sale and certainly redeemed themselves in our estimation. We are pleased to be adopted by our new Audi family.