"It was very relaxed I like working with Luis great service "
- Freddie v
Service @was great I recommend this dealership and I would highly recommend having Luis as your saleperson he treated me with a lot o class
"Prem is simply amazing!"
I have been looking for an excellent deal on a CPO A4 and decided to visit Audi North Scottsdale. To my delight, I met Prem Lawrence who was nothing less than spectacular! Prem recommended the perfect A4 for me and worked with me to get an amazing deal! Not only did Prem exceed my expectations but even impressed my wife...also an Audi owner. Thank you Prem for all your help. I am recommending everyone I know with new car needs to you.
"Fixing the problem"
I recently purchased a new Audi A7. Sales department did a great job. Took my new car in for 2 issues where I thought the car may not be opperting properly. I do not think the a/c fans blowing out of the dash vents were blowing out as they should. High speed fan on drivers vents blow much stronger than on passenger side. Also the divers assist option should vibrate steering wheel if the car is allowed to drift out of the lane. Cars I test drove and tried did vibrate but mine did not. (Later found out this was my mistake). Made an appointment with service department 5 days out and took car in. The dealer took a little longer to diagnose the problem than I thought it should. I origanally wrote a unfavorable review on this site. Within 30 minutes of submitting the review, Mark the store manager investigated and deducted that I had posted the review. He called me and was truly interested in making sure I was satisfied as a customer. Mark went to work and fixed the problem concerning my dissatisfaction. The sales person and the service writer also called me and apologized for the problems. The only reason I did not give them 5 stars is because the problem should not have happened to begin with. I believe if you are a customer and have a problem, Mark would and will make himself available to fix the problem. I would recommend Audi of North Scottsdale.