Audi Pacific - Service Center

Very professional and courteous I was treated very well. Felt very comfortable through the entire process. I do feel the fee for service was a little bit higher than I expected. I was treated very well. Felt very comfortable through the entire process. I do feel the fee for service was a little bit higher than I expected. More

EXCELLENT SERVICE AND COURTEOUS EMPLOYEES EXCELLENT AND TIMELY SERVICE. GREAT AND RELAXING ATMOSPHERE. FRANCISCO AND HENRY AND VERY HOSPITABLE AND MAKE THE WAITING SO MUCH EASIER. GET A COMPLE EXCELLENT AND TIMELY SERVICE. GREAT AND RELAXING ATMOSPHERE. FRANCISCO AND HENRY AND VERY HOSPITABLE AND MAKE THE WAITING SO MUCH EASIER. GET A COMPLEMENTARY CAR WASH EVERYTIME. THANK YOU AUDI More

EXCELLENT SERVICE AND PERSONAL ATTENTION !!! PROMPT AND DETAIL SERVICE , PROVIDING WITH THE NEEDED INFORMATION BEFORE WORK DONE.AS ALWAYS , EXCELLENT SERVICE AND NATALIE IS ALWAYS TRYING TO !!! PROMPT AND DETAIL SERVICE , PROVIDING WITH THE NEEDED INFORMATION BEFORE WORK DONE.AS ALWAYS , EXCELLENT SERVICE AND NATALIE IS ALWAYS TRYING TO HELP YOU OUT.THANK YOU AGAIN. More

Thanks Francisco Great experience once again. Brakes were replaced and the car was returned to me in a day. Francisco is my go to when I need assistance. Great experience once again. Brakes were replaced and the car was returned to me in a day. Francisco is my go to when I need assistance. More

Outstanding Very pleased with the service, communication, and overall experience. Really liked the video update sent from the mechanic. Loaner car was a bit small Very pleased with the service, communication, and overall experience. Really liked the video update sent from the mechanic. Loaner car was a bit small but served the purpose. Everyone was extremely friendly and easy to work with. More

Great Service Francisco was very helpful and was able to service my car in a timely matter. Provided me great customer experience and was very knowledgeable about Francisco was very helpful and was able to service my car in a timely matter. Provided me great customer experience and was very knowledgeable about my vehicle. More

A5 Oil consumption I own a Audi A5 2011, they have been very helpful in this situation, they have a very professional staff and informative tech center, I would recommen I own a Audi A5 2011, they have been very helpful in this situation, they have a very professional staff and informative tech center, I would recommend this dealership highly. More

Couldn't be better Just brought my A5 in for a NTSA recall (airbag) — and as with every other service visit, every aspect was perfect. Speed, courtesy, quality of repai Just brought my A5 in for a NTSA recall (airbag) — and as with every other service visit, every aspect was perfect. Speed, courtesy, quality of repair — you name it. More

Excellent service experience My Audi was brought in for in-warranty service (35,000 mile). I was given prompt attention and received a courtesy loaner Audi. Later that day I rec My Audi was brought in for in-warranty service (35,000 mile). I was given prompt attention and received a courtesy loaner Audi. Later that day I received, via text and e-mail, a video from Thomas visually describing the condition of my car's important systems-a nice touch I had never seen before. Anel Correa was very courteous and knowledgable, and kept me up-to-date on the service progress. I would like to add one additional item: If a courtesy car had not been available I was told that they would send me to Enterprise Rent-A-Car. There is no way that I would ever do business with Enterprise. The one time I did rent from them they tried to rip me off for damage to the car that I did not do. After a week of haggling, I found out they had charged the prior 3 renters with the same scam for the same damage! A Daily Breeze reporter did an expose on rental car scams and found a dozen instances like mine. I asked him how many were Enterprise? He replied "All of them"! (If you are interested, I have the full Daily Breeze report and subsequent follow-ups, which you may have a copy of.) More

White glove service I had a wonderful experience from start to finish. Everyone was extremely friendly and helpful, and I was notified of any changes each step of the wa I had a wonderful experience from start to finish. Everyone was extremely friendly and helpful, and I was notified of any changes each step of the way. More