Audi of Mendham

Audi of Mendham
26 E Main St or 65 Morristown rd
Mendham / Bernardsville, New Jersey 07945 07924

Sales: (973) 543-6000
Service: (908) 766-0900
Parts: (908) 766-0900

Manufacturer: Audi

Most Reviewed Employees
Jim Foster Jim Foster
Audi Brand Specialist Bernardsville Store
Bonnie Stelletell Bonnie Stelletell
Assistant Sales Manager Mendham Store
Sal Tsegai Sal Tsegai
Audi Brand Specialist Bernardsville Store
Anthony Ruggiero Anthony Ruggiero
Service Consultant Bernardsville Store
Chris Stanzione Chris Stanzione
Sales Manager Bernardsville Store
Charles Nelson Charles Nelson
Audi Brand Specialist Mendham Store
Eric Kempf Eric Kempf
Service Consultant Mendham Store
Diego Ocampo Diego Ocampo
Service Consultant Mendham Store
Lauren Saccone Lauren Saccone
Audi Brand Specialist Mendham Store
James Haddad James Haddad
Service Consultant Bernardsville Store
Need a New Car?

Dealership Amenities
After Hours Drop-Off
Automated Car Wash
Cable TV
Children's Play Room
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Laptop Computers
Parts Store
Pet Friendly
Shuttle Service
Television
Valet Parking
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.6/5
131 Reviews
Audi of Mendham

Overall Score: 5 Star Rating4.6



About Audi of Mendham
Certified: Audi of Mendham
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Audi of Mendham has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.


Jeff P.
5/13/2012 1:50:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sal Tsegai

My Review of Audi of Mendham:
I live in PA and work in sales at Toyota dealership near Harrisburg, so it was odd for me to buy and off-brand vehicle as well as out of state. That being said Audi of Mendham had a way better selection than anything remotely close to my house. I didn't want to have to drive 2.5 hours each way just check out a car let alone then have to back another day to pick up, but they had multiple cars I was interested in.

Being a car salesman myself I was not looking forward to having to deal with a potential "typical car salesman" that you still find out there working today. I was a little shocked, but totally pleased to find Sal Tsegai. Sal does business the way I perceive my dealer group does , and that's to say that he was very professional, great customer service, and most of all - he was nice.

When I told him up front that I was also a car salesman I figured "great he's going to totally treat me unlike a typical customer". The best part was that I felt like I was treated with total respect. I liked that what could have been a pretty painful experience was really easy. I anticipated having to grit my teeth and just barrel through the experience just to get the car I wanted that I couldn't find back home. Thanks to Sal for totally proving me wrong! Coming from someone in the business I hope that means alot.

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psteck
5/7/2012 9:58:18 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Foster, Anthony Ruggiero, Sal Tsegai

My Review of Audi of Mendham:
I'm very pleased with the 2001 S4 that I purchased through Jim Foster. I believe he evaluated the car and recommended it, knowing my automotive needs. Bernardsville's service department has always been courteous and fair, and I'm pleased to use their loaner vehicles. This car now has almost 225,000 miles, and it's still a great car to drive, so I'm quite pleased with my purchase.

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psteck
5/7/2012 9:58:18 AM

Overall Score: 4 Star Rating   4.5  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Jim Foster

My Review of Audi of Mendham:
I've been very pleased with my 2001 CPO S4. Jim found me a good car that has served us well, and it's still fun to drive even with 215,000 mi. Not ready to part with it yet...

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nnp007
5/2/2012 1:35:58 PM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Daniel Esteves, Chris Stanzione

My Review of Audi of Mendham:
These guys are very courteous and straight to the point, so much that I even referred my uncle to them for a new car. Danny did a great job explaining the features of the car to me. I particularly like this dealership because they are independently owned (I believe they own 2 Audi stores) and not part of a bigger conglomerate like some of the other dealerships in the area, this small business feel results in fantastic personalized service and attention to detail. I have bought cars from some bigger dealerships and while initially you may appreciate it eventually you're just another number and not a person, but not here! I live about 45 minutes to 1 hour from this dealership but will definitely bring my car to them when it comes time for service. Keep it up and please don't sell out to a bigger company/group of car dealers...remain independent!!!

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MiniCooperBuyer
5/1/2012 8:06:57 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Charles Nelson

My Review of Audi of Mendham:
I found the used car listed on the internet at what seemed like a good price. Calling the dealership, I half expected an explanation as to why the vehicle would cost more. In actuality, Heather promised to get the vehicle from their remote lot, so that it would be ready for me to view later that day. My only disappointment was that there was scarcely any gas in the car for my test drive. The car needed some minor repairs, which the dealership agreed to make. When I picked up the car a week later it was immaculate. It looked much nicer than when they were initially showing it.

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Jeffreyshingleton
4/23/2012 12:38:10 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Sal Tsegai

My Review of Audi of Mendham:
Sal did everything he promised during the transaction. I had a mechanical issue with the car shortly after purchase and Sandi agreed to cover all cost. Overall it was a great car buying experience.

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jt55555
4/7/2012 9:58:49 PM

Overall Score: 2 Star Rating   1.5  

Reason for Visit: Sales (Used)

I recommend this dealer: No

Employee(s) Dealt With: Charles Nelson, Bonnie Stelletell

My Review of Audi of Mendham:
I went to Audi of Mendham to look at a pre-owned S8 for $53500. After calling the dealership twice over the past week and talking prices (which included a ridiculously low trade-in for my Range Rover) I said I'd think it over and get back to them. A few days later, the sales person called me and said "we have the car on hold for you, when are you coming to pick it up?". Having never indicated my intention to purchase it without seeing the car I was taken aback by the inherent pressure. I decided to go see the car because I was told that it was an Audi certified product with no accidents and a clean carfax. After driving the car I felt that it was not really what I needed for my every day car (even though the Audi is a great product) but the V10 made me want to run the Carfax anyway to see if it was good. Turns out the car was in an accident at one point in its life and it was not certified. As I drove over an hour to see the car and waited for 40 minutes in the dealership to talk to my sales person (who didn't accompany me on the test-drive) I was very disappointed and feel that this was one of the worst car-buying experiences I've ever had. Needless to say, I'll be keeping my Rover...at least I know where it's been!

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kathydao83
4/4/2012 7:22:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Sal Tsegai

My Review of Audi of Mendham:
I bought a 2011 A4 last year and I highly recommend this dealership. My sales person Sal is very knowledgeable, accommodating and friendly. He answered all my questions and concerns via phone and email. He was accommodating considering my long hours at work. I am very happy with my purchase.

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michelelucas66
4/2/2012 12:45:32 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Chris Stanzione, Sal Tsegai

My Review of Audi of Mendham:
Quality customer service and sales support. Friendly, fair, flexible, accommodating. Service department is great too. This is our second Audi purchase from Audi of Mendham. We switched to them from Paul Miller Audi in Parsippany. We would gladly recommend them to anyone considering an Audi.

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jrkolynich
4/1/2012 9:02:23 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bonnie Stelletell

My Review of Audi of Mendham:
Would buy from Audi of Mendham again. The selection was good and my new vehicle was immaculately prepared. They followed my wishes to the letter. Staff were very professional. JK

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