Audi of Rochester

Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
I probably spelled the name horribly wrong, but the service manager, Engell Pelumbri, was an absolute condescending a-hole to deal with. I work for VCI - A VW company, so I am an employee with a corporate lease. I had to have service done on my A4 with 2,000 miles on it. Engell proceeds to tell me that the costs really should not be warranty, but my personal responsibility. I really do not understand how a window regulator can by my fault! He made additional comments about us "corporate kids" coming to his dealership. Who cares if I am under 30 and driving an Audi?

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Audi of Rochester:
go to school and learn how to treat people

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
sell the dealership

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Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
these people should not be in business

Was this review helpful to you? Yes | No

Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
these people do not care about the customer

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Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
a real bad service trip

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Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
i had a real bad service triop

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Reason for Visit: Service

I recommend this dealer: No

My Review of Audi of Rochester:
i had a teribble service triop at this dealer

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Audi of Rochester:
Very friendly and courteous. I didn't purchase my vehicle at this dealer, but they treat as if I did (free loaners).

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Audi of Rochester:
kevin is really friendly and so is the service manager. they helped me out with all my little stupid problems. diag was wrong the first time, but they told me to bring it in again, and it was fixed at no cost.

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