Audi of Smithtown

Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Audi of Smithtown:
So far so good! My experience with Audi of Smithtown has been a positive one. I recommend this dealership when shopping for an Audi. Their customer service department has always been prompt when having to service my cars. Most recently, I was shopping for a new audi, and had contacted Prem their sales consultant. Prem was as able to find me exactly the car I was looking for. Prem's level of service was stellar with no haggling in the process. Also, I was able to close on my car by phone with their finance department which too was a straight forward process. This is a reputable dealership and I recommend it to anyone who is serious about buying an Audi.

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Reason for Visit: Service

I recommend this dealer: Yes

My Review of Audi of Smithtown:
I am only recommending this dealership because I believe they mean well and are trying to do a good job, but every time I have had my car in for service something wasn't done properly, a part wasn't available, or something happened that made it necessary to bring the car back a second time. <br> The people are very nice and seem to want to please.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Audi of Smithtown:
This dealership is fairly new to Long Island and they have their work cut out for them. Their sales department is amazingly friendly and helpful but highly unorganized. Their service department is very friendly as well but chaotic. Repairs are almost never completed when promised for whatever reason.

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